Status Notifications
Apple AT, ES, DE, IT EUR order errors
Investigating - Apple AT, ES, DE, IT EUR orders are failing. We will update as soon as the issue is resolved.
Jul 24, 2024 - 09:11 UTC
Coppel ARS: temporarily out of stock
Investigating - Coppel ARS is temporarily out of stock. We will update as soon as the brand is available.
Jun 25, 2024 - 18:28 UTC
Decathlon HKD: temporarily out of stock
Identified - Decathlon HKD is temporarily out of stock. We will update as soon as the brand is available again.
Jun 19, 2024 - 09:34 UTC
Regalos Delivery PEN: temporarily out of stock
Identified - Regalos Delivery PEN is temporarily out of stock. We will let you know as soon as the brand is available again.
May 22, 2024 - 03:59 UTC
Decathlon R$20 BRL - temporarily out of stock
Investigating - Decathlon R$20 BRL is temporarily out of stock. We will let you know as soon as the denomination is available again.
May 20, 2024 - 06:22 UTC
Uptime over the past 90 days. View historical uptime.
NeoCurrency Reward API Operational
90 days ago
100.0 % uptime
Today
NeoCurrency Reward Dashboard Operational
90 days ago
100.0 % uptime
Today
NeoCurrency Rewards Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jul 27, 2024

No incidents reported today.

Jul 26, 2024
Chevron and Texaco USD: available now!
Resolved - Chevron and Texaco USD is back! You can now place orders via API and dashboard.
Jul 26, 05:04 UTC
Jul 25, 2024
Apple FR EUR order errors
Resolved - Apple FR EUR orders are working fine now. Customers can just click the links again to redeem.
Jul 25, 18:27 UTC
Investigating - Apple FR EUR orders are failing. We will update as soon as the issue is resolved.
Jul 24, 07:36 UTC
Jul 24, 2024
Noon 150 SAR: out of stock
Resolved - Noon 150 SAR is back in stock. Customers can just click the reward links again to redeem.
Jul 24, 17:49 UTC
Identified - Noon 150 SAR is out of stock. We are working with the brand and will update as soon as the stocks are available again.
Jul 24, 04:41 UTC
Nintendo eShop USD order errors
Resolved - Nintendo eShop USD orders are working fine now. Customers can just click the links again to redeem.
Jul 24, 05:02 UTC
Investigating - Nintendo eShop USD orders are failing. We are working on the issue and will update as soon as it is resolved.
Jul 16, 04:58 UTC
Macy's USD order errors
Resolved - Macy's USD orders are working fine now. Customers can just click the links again to redeem.
Jul 24, 04:54 UTC
Investigating - Macy's USD orders are failing. We are looking into the issue and will update as soon as it is resolved.
Jul 22, 04:21 UTC
Jul 23, 2024

No incidents reported.

Jul 22, 2024
Jul 21, 2024

No incidents reported.

Jul 20, 2024
Multiple Brand Errors
Resolved - This incident is resolved. Customers can just click the reward links again to redeem.
Jul 20, 03:03 UTC
Identified - Due to the ongoing mass IT outage, many brand processors are experiencing difficulties. Users may experience time outs while activating rewards. We will update as soon as the issue is resolved. Please note that NeoCurrency API and Dashboard are working fine.
Jul 19, 14:55 UTC
Nike USD order errors
Resolved - Nike USD orders are working fine now. Customers can just click the links again to redeem.
Jul 20, 01:25 UTC
Investigating - Nike USD orders are failing. We are looking into the issue and will update as soon as it is fixed.
Jul 19, 12:09 UTC
Walmart USD order errors
Resolved - Walmart USD orders are working fine now. Customers can just click the links again to redeem.
Jul 20, 01:23 UTC
Investigating - Walmart USD orders are failing. We are looking into the issue and will update as soon as it is resolved.
Jul 19, 12:44 UTC
Jul 19, 2024
Jul 18, 2024
Foodpanda HKD: temporarily out of stock
Resolved - Foodpanda HKD is discontinued with immediate effect. We will update if the brand is available again.
Jul 18, 02:08 UTC
Investigating - Foodpanda HKD is temporarily out of stock. We will update as soon as the brand is available again.
Jul 7, 16:58 UTC
Jul 17, 2024

No incidents reported.

Jul 16, 2024
7-Eleven $20 HKD: temporarily out of stock
Resolved - 7-Eleven $20 HKD is back in stock. Customers can just click the reward links again to redeem.
Jul 16, 17:45 UTC
Investigating - 7-Eleven $20 HKD is temporarily out of stock. We will update as soon as the brand is available again.
Jul 10, 17:13 UTC
Chevron and Texaco USD: discontinued
Resolved - Chevron and Texaco USD brand is no longer available in our catalog. The brand has decided to exit from B2B programs. All activated rewards should work fine and will be redeemable as usual. Please remove the brand from your catalog immediately.
Jul 16, 16:10 UTC
Apple USD order errors
Resolved - Apple USD orders are working fine now. Customers can just click the reward links again to redeem.
Jul 16, 04:55 UTC
Investigating - Apple USD orders are failing. We are looking into the issue and will update as soon as it is resolved.
Jul 15, 10:46 UTC
Jul 15, 2024
Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

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