Status Notifications
Identified - Myntra INR is temporarily out of stock. We will update as soon as the brand is available.
May 19, 2025 - 05:09 UTC
Identified - Despar Nordest IT EUR brand is temporarily unavailable. We will update as soon as the brand is back.
May 15, 2025 - 12:51 UTC
Identified - Ticketmaster ES EUR orders are failing. We will update as soon as the error is resolved.
May 09, 2025 - 14:49 UTC
Identified - Douglas DE 20 EUR denomination is temporarily unavailable. We will update as soon as the denomination is available.
May 02, 2025 - 11:59 UTC
Identified - PlayStation Store IE EUR reward is temporarily unavailable. We will update as soon as the brand is back.
Apr 23, 2025 - 06:34 UTC
Identified - Fortnite FR EUR reward is temporarily unavailable. We will update as soon as the brand is back.
Apr 22, 2025 - 11:49 UTC
Identified - Tencent CNY reward is temporarily unavailable. We will update as soon as the brand is back.
Apr 21, 2025 - 13:37 UTC
Identified - Saregama Carvaan INR is temporarily unavailable. We will update as soon as the brand is back.
Apr 18, 2025 - 16:50 UTC
Identified - Boohoo (USD, GBP, AUD, FR EUR, IE EUR) rewards are temporarily unavailable, due to ongoing technical changes in their gift card redemption process.

BoohooMAN products (USD and GBP) are still available and these gift cards can be redeemed as normal via boohooman.com. Please note, you cannot redeem a boohoo gift card on the boohooman.com website.

We will update as soon as the Boohoo brands are back.

Apr 17, 2025 - 04:46 UTC
Identified - Max Fashion INR brand is temporarily unavailable. We will update as soon as the brand is back.
Apr 15, 2025 - 15:16 UTC
Identified - National Express GBP reward is temporarily unavailable. We will update as soon as the brand is back.
Apr 04, 2025 - 02:39 UTC
Identified - Hollister USD reward is temporarily unavailable. We will let you know as soon as the brand is back.
Mar 31, 2025 - 06:08 UTC
Identified - Family Mart 100 TWD is temporarily out of stock. We will update as soon as the denomination is available.
Feb 20, 2025 - 13:53 UTC
Update - We are continuing to work on a fix for this issue.
Feb 11, 2025 - 10:31 UTC
Identified - CDON FI EUR brand is temporarily discontinued. Please remove the brand from your catalog. We will update as soon as the brand is available.
Feb 11, 2025 - 10:30 UTC
Identified - ZUS Coffee MYR is temporarily discontinued. We will update as soon as the brand is available.
Jan 27, 2025 - 12:49 UTC
Identified - 7-Eleven PHP is temporarily unavailable due to ongoing maintenance. We will let you know as soon as the brand is available.
Dec 11, 2024 - 06:44 UTC
Investigating - Foodpanda PKR rewards are out of stock. We will update as soon as the brand is available again.
Aug 28, 2024 - 11:26 UTC
NeoCurrency Reward API Operational
90 days ago
100.0 % uptime
Today
NeoCurrency Reward Dashboard Operational
90 days ago
100.0 % uptime
Today
NeoCurrency Rewards Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jul 2, 2025

No incidents reported today.

Jul 1, 2025
Resolved - CVS Pharmacy USD is back in stock. Customers can just click the links again to redeem.
Jul 1, 16:16 UTC
Update - We are continuing to work on a fix for this issue.
Jun 30, 12:58 UTC
Identified - CVS Pharmacy USD is temporarily out of stock. We will update as soon as the brand is available.
Jun 30, 06:38 UTC
Jun 30, 2025
Resolved - Birkenstock 100 SAR is back in stock. Customers can just click the links again to redeem.
Jun 30, 05:30 UTC
Identified - Birkenstock 100 SAR is temporarily out of stock. We will update as soon as the denomination is available.
Jun 27, 13:07 UTC
Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025
Resolved - Primark USD, GBP, PLN, AT, BE, DE, ES, FR, IT, NL, PT, SI EUR brands have been discontinued with immediate effect. Please remove the brands from your catalog.
Jun 27, 06:06 UTC
Jun 26, 2025
Resolved - This incident has been resolved.
Jun 26, 13:48 UTC
Monitoring - We are experiencing server slowness with NeoCurrency Reward Dashboard and API. We are looking into this issue and will update as soon as it is resolved. Apologies for the inconvenience caused.
Jun 16, 08:04 UTC
Jun 25, 2025
Resolved - Please send your USD funds by Wednesday, July 2 to ensure there is sufficient balance for all your programs during the the holidays. USD funds will be deposited on Thursday, July 3 when they are processed by our bank.
Jun 25, 05:16 UTC
Jun 24, 2025
Resolved - GoCatch AUD brand has been discontinued with immediate effect. Please remove the brand from your catalog.
Jun 24, 05:52 UTC
Jun 23, 2025

No incidents reported.

Jun 22, 2025
Resolved - The following GBP brands have been discontinued with immediate effect: Crown Caveries, Nasty Gal, Disneyland Paris, Fayre & Square, Good Night Inns, L’Occitane, Loch Fyne, Lush, Royal Caribbean, Urban Massage, Wallis, Totally Well, Old English Inns, Madai Rewards and JoJo Maman Bébé. Please remove these GBP brands from your catalog.
Jun 22, 06:05 UTC
Resolved - The following EUR brands have been discontinued with immediate effect: Linder Hotels AT, Linder Hotels DE, PromoParcs.com FR and Sport Vision HR EUR. Please remove these brands from your catalog.
Jun 22, 05:57 UTC
Jun 21, 2025

No incidents reported.

Jun 20, 2025

No incidents reported.

Jun 19, 2025

No incidents reported.

Jun 18, 2025
Resolved - AU Pay 10,000 JPY is back in stock. Customers can just click the reward links again to redeem.
Jun 18, 05:11 UTC
Identified - AU Pay 10,000 JPY brand is temporarily out of stock. We will update as soon as the denomination is available.
Jun 9, 05:14 UTC