Bitcard: The Bitcoin Gift Card USD: redemption errors

Incident Report for NeoCurrency

Resolved

This incident is now resolved. The customers can just click the reward link to redeem.

Posted Mar 17, 2023 - 15:46 UTC

Investigating

We are investigating the redemption issue with Bitcard: The Bitcoin Gift Cards USD. We will reset any failed redemptions after the issue is resolved.

Posted Mar 16, 2023 - 12:32 UTC

This incident affected: NeoCurrency Rewards.