Identified - Douglas DE 20 EUR denomination is temporarily unavailable. We will update as soon as the denomination is available.
May 02, 2025 - 11:59 UTC
Identified - Boohoo (USD, GBP, AUD, FR EUR, IE EUR) rewards are temporarily unavailable, due to ongoing technical changes in their gift card redemption process.
BoohooMAN products (USD and GBP) are still available and these gift cards can be redeemed as normal via boohooman.com. Please note, you cannot redeem a boohoo gift card on the boohooman.com website.
We will update as soon as the Boohoo brands are back.
Apr 17, 2025 - 04:46 UTC
Update - We are continuing to work on a fix for this issue.
Feb 11, 2025 - 10:31 UTC
Identified - CDON FI EUR brand is temporarily discontinued. Please remove the brand from your catalog. We will update as soon as the brand is available.
Feb 11, 2025 - 10:30 UTC
Identified - 7-Eleven PHP is temporarily unavailable due to ongoing maintenance. We will let you know as soon as the brand is available.
Dec 11, 2024 - 06:44 UTC
Resolved -
Primark USD, GBP, PLN, AT, BE, DE, ES, FR, IT, NL, PT, SI EUR brands have been discontinued with immediate effect. Please remove the brands from your catalog.
Jun 27, 06:06 UTC
Resolved -
This incident has been resolved.
Jun 26, 13:48 UTC
Monitoring -
We are experiencing server slowness with NeoCurrency Reward Dashboard and API. We are looking into this issue and will update as soon as it is resolved. Apologies for the inconvenience caused.
Jun 16, 08:04 UTC
Resolved -
Please send your USD funds by Wednesday, July 2 to ensure there is sufficient balance for all your programs during the the holidays. USD funds will be deposited on Thursday, July 3 when they are processed by our bank.
Jun 25, 05:16 UTC