Status Notifications
Identified - Spark 10 BGN is temporarily out of stock. We will update as soon as the denomination is available.
Sep 01, 2025 - 16:36 UTC
Identified - PlayStation Store CAD brand is temporarily unavailable. We will update as soon as the brand is back.
Sep 01, 2025 - 16:09 UTC
Identified - Lego (all currencies) brands are temporarily unavailable. We will update as soon as the brands are back.
Aug 26, 2025 - 15:22 UTC
Identified - Office Depot OfficeMax USD brand is temporarily unavailable. We will update as soon as the brand is back.
Aug 26, 2025 - 04:45 UTC
Identified - Lego CAD brand is temporarily out of stock. We will update as soon as the brand is available.
Aug 20, 2025 - 13:41 UTC
Identified - Mondadori IT €15 EUR denomination is temporarily unavailable. We will update as soon as we receive more information.
Aug 20, 2025 - 05:12 UTC
Identified - MediaMarkt NL 10, 50, 100 and 250 EUR denominations are out of stock. Active denominations are 5, 20, 25, 150 EUR. We will update as soon as the other denominations are available.
Aug 12, 2025 - 13:56 UTC
Identified - Lazada 2000 PHP brand is temporarily unavailable. We will update as soon as the denomination is available.
Aug 07, 2025 - 16:31 UTC
Identified - Clarks USD brand is temporarily unavailable. We will update as soon as the brand is back.
Jul 29, 2025 - 10:22 UTC
Identified - GlobalGiving USD brand is temporarily unavailable. We will update as soon as the brand is back.
Jul 20, 2025 - 06:16 UTC
Identified - Blue Apron USD brand is temporarily unavailable. We will update as soon as the brand is back.
Jul 14, 2025 - 11:15 UTC
Identified - Clarks USD reward is temporarily unavailable. We will update as soon as the brand is back.
Jul 14, 2025 - 05:59 UTC
Identified - Myntra INR is temporarily out of stock. We will update as soon as the brand is available.
May 19, 2025 - 05:09 UTC
Identified - Despar Nordest IT EUR brand is temporarily unavailable. We will update as soon as the brand is back.
May 15, 2025 - 12:51 UTC
Identified - Ticketmaster ES EUR orders are failing. We will update as soon as the error is resolved.
May 09, 2025 - 14:49 UTC
Identified - Douglas DE 20 EUR denomination is temporarily unavailable. We will update as soon as the denomination is available.
May 02, 2025 - 11:59 UTC
Identified - PlayStation Store IE EUR reward is temporarily unavailable. We will update as soon as the brand is back.
Apr 23, 2025 - 06:34 UTC
Identified - Fortnite FR EUR reward is temporarily unavailable. We will update as soon as the brand is back.
Apr 22, 2025 - 11:49 UTC
Identified - Tencent CNY reward is temporarily unavailable. We will update as soon as the brand is back.
Apr 21, 2025 - 13:37 UTC
Identified - Saregama Carvaan INR is temporarily unavailable. We will update as soon as the brand is back.
Apr 18, 2025 - 16:50 UTC
Identified - Boohoo (USD, GBP, AUD, FR EUR, IE EUR) rewards are temporarily unavailable, due to ongoing technical changes in their gift card redemption process.

BoohooMAN products (USD and GBP) are still available and these gift cards can be redeemed as normal via boohooman.com. Please note, you cannot redeem a boohoo gift card on the boohooman.com website.

We will update as soon as the Boohoo brands are back.

Apr 17, 2025 - 04:46 UTC
Identified - Max Fashion INR brand is temporarily unavailable. We will update as soon as the brand is back.
Apr 15, 2025 - 15:16 UTC
Identified - National Express GBP reward is temporarily unavailable. We will update as soon as the brand is back.
Apr 04, 2025 - 02:39 UTC
Identified - Family Mart 100 TWD is temporarily out of stock. We will update as soon as the denomination is available.
Feb 20, 2025 - 13:53 UTC
Update - We are continuing to work on a fix for this issue.
Feb 11, 2025 - 10:31 UTC
Identified - CDON FI EUR brand is temporarily discontinued. Please remove the brand from your catalog. We will update as soon as the brand is available.
Feb 11, 2025 - 10:30 UTC
Identified - ZUS Coffee MYR is temporarily discontinued. We will update as soon as the brand is available.
Jan 27, 2025 - 12:49 UTC
Identified - 7-Eleven PHP is temporarily unavailable due to ongoing maintenance. We will let you know as soon as the brand is available.
Dec 11, 2024 - 06:44 UTC
Investigating - Foodpanda PKR rewards are out of stock. We will update as soon as the brand is available again.
Aug 28, 2024 - 11:26 UTC
NeoCurrency Reward API Operational
90 days ago
100.0 % uptime
Today
NeoCurrency Reward Dashboard Operational
90 days ago
100.0 % uptime
Today
NeoCurrency Rewards Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Sep 2, 2025

No incidents reported today.

Sep 1, 2025

Unresolved incidents: Spark 10 BGN: out of stock, PlayStation Store CAD: temporarily unavailable.

Aug 31, 2025

No incidents reported.

Aug 30, 2025

No incidents reported.

Aug 29, 2025

No incidents reported.

Aug 28, 2025

No incidents reported.

Aug 27, 2025
Resolved - This incident has been resolved.
Aug 27, 09:42 UTC
Identified - Nando GBP orders are failing. We are investigating the issue and will update as soon as it is resolved.
Aug 26, 06:36 UTC
Resolved - PayPal/Venmo brands are available now. Customers can just click the reward links again to redeem.
Aug 27, 00:47 UTC
Identified - PayPal/Venmo brands are temporarily unavailable. We will update as soon as the brands are back.
Aug 26, 15:23 UTC
Aug 26, 2025
Resolved - Please send your USD funds by Thursday, August 28 to ensure there is sufficient balance for all your programs during the the holidays (Labor Day - Monday, September 1). USD funds will be deposited on Friday, August 29 when they are processed by our bank.
Aug 26, 08:29 UTC
Aug 25, 2025

No incidents reported.

Aug 24, 2025

No incidents reported.

Aug 23, 2025

No incidents reported.

Aug 22, 2025
Resolved - Harris Teeter USD brand has revised the minimum and maximum denomination range. The new denomination range starts from $10 upto $250. Kindly update your catalog.
Aug 22, 15:24 UTC
Resolved - Wayfair GBP brand has been discontinued with immediate effect. Please remove the brand from your catalog.
Aug 22, 09:31 UTC
Resolved - Zong 300 PKR denomination has been discontinued. Kindly remove this denomination from your catalog.
Aug 22, 05:15 UTC
Aug 21, 2025
Resolved - NeoCurrency website and email are working fine now. As always, thank you for your partnership and patience in this matter while we work diligently to get it resolved.
Aug 21, 16:05 UTC
Update - We want to share an update regarding the recent disruption to our website and email services.

Due to an error at our hosting provider, our company’s domain and email have been unexpectedly disabled.

This outage is unrelated to NeoCurrency’s core operations or platform and as such it is NOT affecting our YourDigitalReward domain, our dashboard, our API, or our digital reward distribution services.

If you typically access your dashboard account via NeoCurrency.com, please go directly to this link instead:
https://redeem.yourdigitalreward.com/login

We will keep you posted here once this issue has been resolved. As always, thank you for your partnership and patience in this matter while we work diligently to get it resolved.

Aug 21, 15:32 UTC
Identified - Neocurrency.com website and email is down. All end user systems are working as normal. Emails directed to neocurrency.com may bounce back until the issue is fixed. We will update as soon as the issue is resolved.
Aug 21, 01:10 UTC
Aug 20, 2025

Unresolved incidents: Lego CAD: temporarily out of stock, Mondadori IT €15 EUR: temporarily unavailable.

Aug 19, 2025
Resolved - Lego BRL brand has been discontinued with immediate effect. Please remove the reward from your catalog.
Aug 19, 15:02 UTC