Identified - Costa GBP reward is temporarily unavailable. We will update as soon as the brand is back.
Nov 10, 2026 - 10:21 UTC
Nov 10, 2026 - 10:21 UTC
Update - NeoCurrency Service Restoration Update
Our phased service restoration plan is progressing as follows:
Phase I – Reward Redemption: LIVE. Reward links are redeemable, subject to upstream supplier and product availability.
Phase II – API Ordering: We will be presenting two API ordering options within the next 48 hours, allowing clients to either re-enable service with a new API integration or wait for the legacy API integration to come back online pending final security sign-off.
Phase III – Dashboard Access & Ordering: View-only dashboard reporting access is expected to be restored by the end of this week, potentially sooner. Dashboard ordering functionality will follow, but there is no current availability date at this time.
All restoration dates remain subject to security validation. We will continue providing updates as services become available.
Thank you for your continued patience.
Nov 09, 2026 - 21:11 UTC
Our phased service restoration plan is progressing as follows:
Phase I – Reward Redemption: LIVE. Reward links are redeemable, subject to upstream supplier and product availability.
Phase II – API Ordering: We will be presenting two API ordering options within the next 48 hours, allowing clients to either re-enable service with a new API integration or wait for the legacy API integration to come back online pending final security sign-off.
Phase III – Dashboard Access & Ordering: View-only dashboard reporting access is expected to be restored by the end of this week, potentially sooner. Dashboard ordering functionality will follow, but there is no current availability date at this time.
All restoration dates remain subject to security validation. We will continue providing updates as services become available.
Thank you for your continued patience.
Nov 09, 2026 - 21:11 UTC
Update - Update: Phase II Complete – API ordering has been restored and is fully enabled.
We're pleased to share that Phase II of NeoCurrency's service restoration is now complete, and we are testing has begun in Phase III.
Phase III – Dashboard Ordering is currently being tested and validated. Full restoration of Dashboard functionality is targeted for by the end of next week.
For questions or assistance, please contact your NeoCurrency Client Success Manager or our Reward Manager team.
We appreciate your continued patience and partnership as we work toward full service restoration.
Oct 30, 2026 - 22:12 UTC
We're pleased to share that Phase II of NeoCurrency's service restoration is now complete, and we are testing has begun in Phase III.
Phase III – Dashboard Ordering is currently being tested and validated. Full restoration of Dashboard functionality is targeted for by the end of next week.
For questions or assistance, please contact your NeoCurrency Client Success Manager or our Reward Manager team.
We appreciate your continued patience and partnership as we work toward full service restoration.
Oct 30, 2026 - 22:12 UTC
Update - Update: Phase II - API test ordering continues to be closely monitored.
Phase II of NeoCurrency's service restoration continues while we closely monitor a select group of clients placing API orders.
We have made positive steps towards Phase III.
Phase III – Dashboard Ordering: We are still looking to enable read-only access as the first step in reenabling the dashboard ordering function..
For questions or assistance, please contact your NeoCurrency Client Success Manager or our Reward Manager team. We appreciate your continued patience and partnership as we work toward full service restoration.
Oct 29, 2026 - 02:16 UTC
Phase II of NeoCurrency's service restoration continues while we closely monitor a select group of clients placing API orders.
We have made positive steps towards Phase III.
Phase III – Dashboard Ordering: We are still looking to enable read-only access as the first step in reenabling the dashboard ordering function..
For questions or assistance, please contact your NeoCurrency Client Success Manager or our Reward Manager team. We appreciate your continued patience and partnership as we work toward full service restoration.
Oct 29, 2026 - 02:16 UTC
Update - Update: Phase II - API test ordering is underway.
We're pleased to share that Phase II of NeoCurrency's service restoration is underway and testing is in progress.
We're now focused on Phase III.
Phase III – Dashboard Ordering: Dashboard functionality remains disabled for now and we are looking to enable read-only access by the end of the week.
For questions or assistance, please contact your NeoCurrency Client Success Manager or our Reward Manager team. We appreciate your continued patience and partnership as we work toward full service restoration.
Oct 28, 2026 - 01:39 UTC
We're pleased to share that Phase II of NeoCurrency's service restoration is underway and testing is in progress.
We're now focused on Phase III.
Phase III – Dashboard Ordering: Dashboard functionality remains disabled for now and we are looking to enable read-only access by the end of the week.
For questions or assistance, please contact your NeoCurrency Client Success Manager or our Reward Manager team. We appreciate your continued patience and partnership as we work toward full service restoration.
Oct 28, 2026 - 01:39 UTC
Update - Update: Phase I Complete – Reward Redemption Fully Restored
We are pleased to announce that Phase I of NeoCurrency's service restoration is complete. Most all reward redemption functionality has been re-enabled, including previously activated rewards and reward links that were issued but not yet redeemed.
Our team is now focused on Phase II – API Ordering, with an update expected by EOD, Tuesday, October 27, (PST).
Phase III – Dashboard Ordering will follow once API ordering has been successfully restored and validated.
For questions or assistance, please contact your NeoCurrency Client Success Manager or our Reward Manager team. We appreciate your continued patience and partnership as we work toward full service restoration.
Oct 26, 2026 - 15:51 UTC
We are pleased to announce that Phase I of NeoCurrency's service restoration is complete. Most all reward redemption functionality has been re-enabled, including previously activated rewards and reward links that were issued but not yet redeemed.
Our team is now focused on Phase II – API Ordering, with an update expected by EOD, Tuesday, October 27, (PST).
Phase III – Dashboard Ordering will follow once API ordering has been successfully restored and validated.
For questions or assistance, please contact your NeoCurrency Client Success Manager or our Reward Manager team. We appreciate your continued patience and partnership as we work toward full service restoration.
Oct 26, 2026 - 15:51 UTC
Update - We are continuing to monitor for any further issues.
Oct 25, 2026 - 01:39 UTC
Oct 25, 2026 - 01:39 UTC
Update - Limited Redemption Page Availability
NeoCurrency has re-enabled limited redemption page functionality as part of our phased service restoration.
Current Availability:
Previously Redeemed Rewards: Recipients can view rewards they have already redeemed through the Your Digital Reward template.
Unredeemed Rewards: Previously issued rewards that have not yet been redeemed cannot be activated at this time.
Reward Choice: Rewards can be viewed, but activation remains temporarily unavailable.
Our phased restoration efforts continue:
Phase I – Redemption Functionality: Limited availability, with additional capabilities pending.
Phase II – API Ordering: Restoration pending.
Phase III – Dashboard Ordering: Restoration pending.
We will provide updates as additional redemption capabilities and ordering services become available.
For questions or assistance, please contact your NeoCurrency Client Success Manager or our Reward Manager team.
We appreciate your continued patience and understanding as we work toward full service restoration.
Oct 25, 2026 - 01:37 UTC
NeoCurrency has re-enabled limited redemption page functionality as part of our phased service restoration.
Current Availability:
Previously Redeemed Rewards: Recipients can view rewards they have already redeemed through the Your Digital Reward template.
Unredeemed Rewards: Previously issued rewards that have not yet been redeemed cannot be activated at this time.
Reward Choice: Rewards can be viewed, but activation remains temporarily unavailable.
Our phased restoration efforts continue:
Phase I – Redemption Functionality: Limited availability, with additional capabilities pending.
Phase II – API Ordering: Restoration pending.
Phase III – Dashboard Ordering: Restoration pending.
We will provide updates as additional redemption capabilities and ordering services become available.
For questions or assistance, please contact your NeoCurrency Client Success Manager or our Reward Manager team.
We appreciate your continued patience and understanding as we work toward full service restoration.
Oct 25, 2026 - 01:37 UTC
Update - Platform Testing & Phased Service Restoration
As part of our ongoing security updates and phased restoration efforts, NeoCurrency will be conducting system testing throughout the remainder of Friday, October 23, 2026 and potentially through the weekend. During this process, our platform, Dashboard, and API may be brought online and offline intermittently as our technical teams validate system functionality and security measures.
Our first priority is restoring reward link redemption capabilities, allowing recipients with previously issued links to successfully redeem their rewards.
Any temporary system availability during testing should not be considered confirmation that services have been fully restored. We appreciate your continued patience and understanding as we work toward a safe and stable restoration of services.
We will share further updates as they become available.
Oct 23, 2026 - 18:42 UTC
As part of our ongoing security updates and phased restoration efforts, NeoCurrency will be conducting system testing throughout the remainder of Friday, October 23, 2026 and potentially through the weekend. During this process, our platform, Dashboard, and API may be brought online and offline intermittently as our technical teams validate system functionality and security measures.
Our first priority is restoring reward link redemption capabilities, allowing recipients with previously issued links to successfully redeem their rewards.
Any temporary system availability during testing should not be considered confirmation that services have been fully restored. We appreciate your continued patience and understanding as we work toward a safe and stable restoration of services.
We will share further updates as they become available.
Oct 23, 2026 - 18:42 UTC
Update - NeoCurrency is currently addressing external security concerns. As a precaution, our platform, Dashboard, and API will remain offline overnight while our teams complete additional system maintenance and updates.
NeoCurrency Reward Links will also be temporarily unavailable during this time.
We are targeting Friday, October 23, for service restoration, following appropriate system checks.
We apologize for the interruption and appreciate your continued patience and understanding.
Oct 23, 2026 - 02:37 UTC
NeoCurrency Reward Links will also be temporarily unavailable during this time.
We are targeting Friday, October 23, for service restoration, following appropriate system checks.
We apologize for the interruption and appreciate your continued patience and understanding.
Oct 23, 2026 - 02:37 UTC
Update - The NeoCurrency Dashboard and API remain unavailable. We are actively working on restoring operations and will provide an update upon completion.
We apologize for the inconvenience and appreciate your patience.
Oct 22, 2026 - 18:27 UTC
We apologize for the inconvenience and appreciate your patience.
Oct 22, 2026 - 18:27 UTC
Update - The NeoCurrency Dashboard is temporarily unavailable. We will provide an update once services are restored.
We apologize for the inconvenience and appreciate your patience.
Oct 22, 2026 - 17:27 UTC
We apologize for the inconvenience and appreciate your patience.
Oct 22, 2026 - 17:27 UTC
Update - NeoCurrency platform is back online. API ordering is available. However, Dashboard ordering remains temporarily unavailable. We will provide further updates as needed.
Oct 22, 2026 - 15:03 UTC
Oct 22, 2026 - 15:03 UTC
Update - Status: Temporary Service Interruption – System Patch Update
We are temporarily taking the NeoCurrency platform offline to apply an important system patch update. This maintenance is expected to take approximately 10–15 minutes, with service anticipated to be fully restored within 30 minutes.
We apologize for the interruption and appreciate your patience.
Oct 22, 2026 - 14:42 UTC
We are temporarily taking the NeoCurrency platform offline to apply an important system patch update. This maintenance is expected to take approximately 10–15 minutes, with service anticipated to be fully restored within 30 minutes.
We apologize for the interruption and appreciate your patience.
Oct 22, 2026 - 14:42 UTC
Update - API ordering has remained stable for the past 36 hours. Dashboard ordering remains unavailable. We continue to monitor the system and will provide further updates as needed.
Oct 22, 2026 - 06:57 UTC
Oct 22, 2026 - 06:57 UTC
Update - The following brands are temporarily unavailable. We will update when the brands are back.
Apple CHF, DKK, EUR (AT, BE, DE, ES, FI, FR, IE, IT, NL, PT), GBP, NOK, SEK, USD
Xbox CHF, CZK, EUR (IT, SK), PLN
Xbox Game Pass Ultimate CAD, EUR (AT, FI)
Xbox Game Pass Core EUR (AT, FI)
Xbox Game Pass PC EUR (AT, FI)
Xbox Game Pass Essential NZD
Razer Gold CAD and SGD
Roblox USD and CAD
Oct 21, 2026 - 13:41 UTC
Apple CHF, DKK, EUR (AT, BE, DE, ES, FI, FR, IE, IT, NL, PT), GBP, NOK, SEK, USD
Xbox CHF, CZK, EUR (IT, SK), PLN
Xbox Game Pass Ultimate CAD, EUR (AT, FI)
Xbox Game Pass Core EUR (AT, FI)
Xbox Game Pass PC EUR (AT, FI)
Xbox Game Pass Essential NZD
Razer Gold CAD and SGD
Roblox USD and CAD
Oct 21, 2026 - 13:41 UTC
Update - API ordering has remained stable for the past 14 hours. Dashboard ordering remains unavailable. We continue to monitor the system and will provide further updates as needed.
Oct 21, 2026 - 07:49 UTC
Oct 21, 2026 - 07:49 UTC
Update - NeoCurrency API ordering is back up and running. However, the Dashboard remains temporarily unavailable. We will provide further updates as needed.
Oct 20, 2026 - 17:32 UTC
Oct 20, 2026 - 17:32 UTC
Update - NeoCurrency API and Dashboard are temporarily unavailable. We will provide an update once services are restored. We apologize for the inconvenience.
Oct 20, 2026 - 16:13 UTC
Oct 20, 2026 - 16:13 UTC
Update - NeoCurrency API and Dashboard are temporarily unavailable. We will update as soon as the dashboard and API are back. Apologies for the inconvenience.
Oct 20, 2026 - 11:22 UTC
Oct 20, 2026 - 11:22 UTC
Update - API and Dashboard are accessible again. Apple, Razer and Xbox brands are temporarily unavailable. We will update when the brands are back.
Oct 20, 2026 - 09:59 UTC
Oct 20, 2026 - 09:59 UTC
Update - NeoCurrency API and Dashboard are temporarily unavailable for a short duration due to live deployment.
Oct 20, 2026 - 09:48 UTC
Oct 20, 2026 - 09:48 UTC
Update - Apple, Razer and Xbox brands are temporarily unavailable. We will update when the brands are back.
API ordering has remained stable for the past 5 hours. We continue to monitor the system and will provide further updates as needed.
Oct 19, 2026 - 22:26 UTC
API ordering has remained stable for the past 5 hours. We continue to monitor the system and will provide further updates as needed.
Oct 19, 2026 - 22:26 UTC
Update - API and Dashboard are intermittently accessible. Our team is actively monitoring the situation and will share additional updates as needed.
Oct 19, 2026 - 21:33 UTC
Oct 19, 2026 - 21:33 UTC
Monitoring - NeoCurrency API and Dashboard is now available intermittently. We are continuing to monitor the performance and will update further.
Oct 19, 2026 - 16:32 UTC
Oct 19, 2026 - 16:32 UTC
Update - We are continuing to work on a fix and will notify here as soon as we have further updates. Thanks for your patience.
Oct 19, 2026 - 14:40 UTC
Oct 19, 2026 - 14:40 UTC
Identified - NeoCurrency API and Dashboard are temporarily unavailable. We will update as soon as the dashboard and API are back. Apologies for the inconvenience.
Oct 19, 2026 - 08:25 UTC
Oct 19, 2026 - 08:25 UTC
Identified - Amazon Pay INR reward is temporarily unavailable. We will update as soon as the brand is back.
Nov 05, 2026 - 14:16 UTC
Nov 05, 2026 - 14:16 UTC
Update - We are continuing to investigate this issue.
Nov 05, 2026 - 12:00 UTC
Nov 05, 2026 - 12:00 UTC
Investigating - NeoCurrency has temporarily suspended API ordering.
We recognize the disruption this may cause and appreciate your continued patience and understanding as we prioritize the security and integrity of our platform.
API ordering will remain unavailable until further notice. We will provide updates on this page as additional information becomes available.
Nov 05, 2026 - 11:44 UTC
We recognize the disruption this may cause and appreciate your continued patience and understanding as we prioritize the security and integrity of our platform.
API ordering will remain unavailable until further notice. We will provide updates on this page as additional information becomes available.
Nov 05, 2026 - 11:44 UTC
Identified - Wagamama GBP brand is temporarily unavailable. We will update as soon as the brand is back.
Nov 05, 2026 - 07:31 UTC
Nov 05, 2026 - 07:31 UTC
Identified - David Jones AUD reward is temporarily unavailable. We will update as soon as the brand is back.
Nov 05, 2026 - 03:17 UTC
Nov 05, 2026 - 03:17 UTC
Update - Update – International Gift Card Support
Due to temporary interruptions with upstream sourcing partners support for refunds, reward link errors and specific brand support may be delayed.
Nov 04, 2026 - 16:31 UTC
Due to temporary interruptions with upstream sourcing partners support for refunds, reward link errors and specific brand support may be delayed.
Nov 04, 2026 - 16:31 UTC
Update - Update – International Gift Card Availability
We are experiencing temporary interruptions with upstream sourcing partners that have taken their platforms offline or limited certain products. This is currently affecting the availability of certain gift card products across the UK, Europe, Canada, the US, and other global markets.
The providers have not provided an estimated restoration time, but we are actively monitoring their availability and will share updates as content becomes available again.
If you need specific brand availability status, please reach out to your client success manager.
Nov 04, 2026 - 16:30 UTC
We are experiencing temporary interruptions with upstream sourcing partners that have taken their platforms offline or limited certain products. This is currently affecting the availability of certain gift card products across the UK, Europe, Canada, the US, and other global markets.
The providers have not provided an estimated restoration time, but we are actively monitoring their availability and will share updates as content becomes available again.
If you need specific brand availability status, please reach out to your client success manager.
Nov 04, 2026 - 16:30 UTC
Update - Update – Restoration of International Gift Card Availability
We are pleased to report that our international reward catalog has been fully restored. Brands are now available across the Middle East, Africa, and Latin America regions.
Nov 03, 2026 - 21:38 UTC
We are pleased to report that our international reward catalog has been fully restored. Brands are now available across the Middle East, Africa, and Latin America regions.
Nov 03, 2026 - 21:38 UTC
Update - Update – Partial Restoration of International Gift Card Availability
We are pleased to report that a significant portion of our international gift card catalog has been restored, with 477 products now back online across Asia-Pacific, including Southeast Asia, East Asia, and South Asia, as well as Australia, New Zealand, and South Africa.
One upstream supplier remains temporarily unavailable, affecting approximately 346 products, primarily across the Middle East, Africa, and Latin America, with some additional impact in Asia, Europe, and New Zealand.
NeoCurrency's platform remains operational. We continue to monitor the remaining supplier interruption and will provide further updates as additional international content becomes available.
Nov 02, 2026 - 02:39 UTC
We are pleased to report that a significant portion of our international gift card catalog has been restored, with 477 products now back online across Asia-Pacific, including Southeast Asia, East Asia, and South Asia, as well as Australia, New Zealand, and South Africa.
One upstream supplier remains temporarily unavailable, affecting approximately 346 products, primarily across the Middle East, Africa, and Latin America, with some additional impact in Asia, Europe, and New Zealand.
NeoCurrency's platform remains operational. We continue to monitor the remaining supplier interruption and will provide further updates as additional international content becomes available.
Nov 02, 2026 - 02:39 UTC
Update - We are currently experiencing upstream supplier interruptions affecting the availability of certain international gift cards, primarily across Asia-Pacific, the Middle East, Africa, and Latin America.
NeoCurrency's platform remains operational, and we are actively monitoring our suppliers as they work to restore availability. We will provide updates as affected products become available again
Oct 31, 2026 - 14:39 UTC
NeoCurrency's platform remains operational, and we are actively monitoring our suppliers as they work to restore availability. We will provide updates as affected products become available again
Oct 31, 2026 - 14:39 UTC
Investigating - NeoCurrency's platform is operational for API customers. However, ongoing interruptions at several upstream suppliers are temporarily affecting the availability of certain international gift cards and Visa and Mastercard Prepaid products.
These supplier-level interruptions are affecting multiple industry participants and do not represent a newly identified security incident involving NeoCurrency's platform.
We are actively monitoring product availability and will provide updates here as affected content becomes available again.
Thank you for your continued patience and partnership.
Oct 31, 2026 - 13:58 UTC
These supplier-level interruptions are affecting multiple industry participants and do not represent a newly identified security incident involving NeoCurrency's platform.
We are actively monitoring product availability and will provide updates here as affected content becomes available again.
Thank you for your continued patience and partnership.
Oct 31, 2026 - 13:58 UTC
Identified - Lotteria and Lotte Department KRW are temporarily unavailable. We will update as soon as the brands are back.
Nov 04, 2026 - 04:24 UTC
Nov 04, 2026 - 04:24 UTC
Mastercard Prepaid USD, CAD, GBP and EUR and Visa Prepaid USD and CAD : temporarily unavailable
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Update - Update – Mastercard and Visa Prepaid Remains Temporarily Unavailable
Certain Mastercard and Visa Prepaid products continue to experience a service interruption affecting Mastercard Prepaid USD, CAD, GBP and EUR, and Visa Prepaid USD and CAD.
We anticipate services will remain unavailable through Wednesday, November 4.
We will provide further updates as they become available.
Nov 04, 2026 - 02:34 UTC
Certain Mastercard and Visa Prepaid products continue to experience a service interruption affecting Mastercard Prepaid USD, CAD, GBP and EUR, and Visa Prepaid USD and CAD.
We anticipate services will remain unavailable through Wednesday, November 4.
We will provide further updates as they become available.
Nov 04, 2026 - 02:34 UTC
Update - Update – Mastercard and Visa Prepaid Temporarily Unavailable
Certain Mastercard and Visa Prepaid products continue to experience a service interruption affecting Mastercard Prepaid USD, CAD, GBP and EUR, and Visa Prepaid USD and CAD.
We anticipate services will remain unavailable until at least Wednesday, November 4, with another update expected Tuesday evening.
We will provide further updates as they become available.
Nov 02, 2026 - 02:55 UTC
Certain Mastercard and Visa Prepaid products continue to experience a service interruption affecting Mastercard Prepaid USD, CAD, GBP and EUR, and Visa Prepaid USD and CAD.
We anticipate services will remain unavailable until at least Wednesday, November 4, with another update expected Tuesday evening.
We will provide further updates as they become available.
Nov 02, 2026 - 02:55 UTC
Investigating - Mastercard Prepaid USD, CAD, GBP and EUR and Visa Prepaid USD and CAD are temporarily unavailable. We will update when the brands are back.
Oct 31, 2026 - 14:11 UTC
Oct 31, 2026 - 14:11 UTC
Investigating - NeoCurrency's Sandbox is currently unavailable. We're looking to restore this as soon as possible.
Nov 03, 2026 - 16:41 UTC
Nov 03, 2026 - 16:41 UTC
Identified - Minecraft MXN reward is temporarily unavailable. We will update as soon as the brand is available.
Nov 02, 2026 - 10:51 UTC
Nov 02, 2026 - 10:51 UTC
Investigating - Venmo USD reward is temporarily unavailable. We will update as soon as the brand is back.
Oct 30, 2026 - 20:59 UTC
Oct 30, 2026 - 20:59 UTC
Identified - The issue has been identified and a fix is being implemented.
Oct 30, 2026 - 17:25 UTC
Oct 30, 2026 - 17:25 UTC
Update - We are continuing to investigate this issue.
Oct 30, 2026 - 17:22 UTC
Oct 30, 2026 - 17:22 UTC
Investigating - ACH US Bank Deposits is currently unavailable and we're looking to have it restored early next week.
Oct 30, 2026 - 17:17 UTC
Oct 30, 2026 - 17:17 UTC
Identified - The following brands remain unavailable. We will update when the brands are back.
Apple CHF, DKK, EUR (AT, BE, DE, ES, FI, FR, IE, IT, NL, PT), GBP, NOK, SEK, USD
Xbox CHF, CZK, EUR (IT, SK), PLN
Xbox Game Pass Ultimate CAD, EUR (AT, FI)
Xbox Game Pass Core EUR (AT, FI)
Xbox Game Pass PC EUR (AT, FI)
Xbox Game Pass Essential NZD
Razer Gold CAD and SGD
Roblox USD and CAD
Oct 26, 2026 - 14:25 UTC
Apple CHF, DKK, EUR (AT, BE, DE, ES, FI, FR, IE, IT, NL, PT), GBP, NOK, SEK, USD
Xbox CHF, CZK, EUR (IT, SK), PLN
Xbox Game Pass Ultimate CAD, EUR (AT, FI)
Xbox Game Pass Core EUR (AT, FI)
Xbox Game Pass PC EUR (AT, FI)
Xbox Game Pass Essential NZD
Razer Gold CAD and SGD
Roblox USD and CAD
Oct 26, 2026 - 14:25 UTC
Identified - Carrefour ES EUR reward links are temporarily failing. We are working with the brand processor to fix the issue.
Oct 22, 2026 - 10:03 UTC
Oct 22, 2026 - 10:03 UTC
Identified - Shophive.com 2000 PKR reward is temporarily out of stock. We will update as soon as the brand is back.
Oct 15, 2026 - 07:42 UTC
Oct 15, 2026 - 07:42 UTC
Identified - Steam BE EUR reward is temporarily unavailable. We will update as soon as the brand is back.
Oct 13, 2026 - 12:37 UTC
Oct 13, 2026 - 12:37 UTC
Identified - Baskin Robbins ₩30,000 KRW reward is temporarily out of stock. We will update as soon as the denom is available.
Oct 13, 2026 - 07:16 UTC
Oct 13, 2026 - 07:16 UTC
Identified - Ikea SEK reward is temporarily out of stock. We will update as soon as the brand is back.
Oct 13, 2026 - 06:40 UTC
Oct 13, 2026 - 06:40 UTC
Identified - Ariika EGP reward is temporarily unavailable. We will update as soon as the brand is back.
Oct 12, 2026 - 07:20 UTC
Oct 12, 2026 - 07:20 UTC
Identified - Omantel 1 OMR denomination is temporarily out of stock. We will update as soon as the denomination is back.
Oct 08, 2026 - 06:04 UTC
Oct 08, 2026 - 06:04 UTC
Identified - Burger King 100 THB reward is temporarily unavailable. We will update as soon as the denomination is back in stock.
Oct 07, 2026 - 15:25 UTC
Oct 07, 2026 - 15:25 UTC
Identified - Zara ES EUR reward is temporarily unavailable. We will update as soon as the brand is back.
Oct 06, 2026 - 14:34 UTC
Oct 06, 2026 - 14:34 UTC
Identified - Currys PC World IE EUR reward is temporarily unavailable. We will update as soon as the brand is back.
Oct 06, 2026 - 14:34 UTC
Oct 06, 2026 - 14:34 UTC
Identified - Steam PLN reward is temporarily unavailable. We will update as soon as the brand is back.
Oct 01, 2026 - 10:15 UTC
Oct 01, 2026 - 10:15 UTC
Identified - HKTV Mall HKD reward is temporarily out of stock. We will update as soon as the brand is back.
Sep 30, 2026 - 11:44 UTC
Sep 30, 2026 - 11:44 UTC
Identified - Fabindia INR and Amazon Shopping INR rewards are temporarily unavailable. We will update as soon as the brands are back.
Sep 25, 2026 - 04:30 UTC
Sep 25, 2026 - 04:30 UTC
Identified - Gourmet 5250 JPY reward is temporarily unavailable. We will update as soon as the brand is back.
Sep 23, 2026 - 03:04 UTC
Sep 23, 2026 - 03:04 UTC
Identified - Gaucho GBP reward is temporarily unavailable. We will update as soon as the brand is back.
Sep 23, 2026 - 02:46 UTC
Sep 23, 2026 - 02:46 UTC
Identified - Sinsay PLN and Adidas PLN brands are temporarily unavailable. We will update as soon as they are back.
Sep 18, 2026 - 12:44 UTC
Sep 18, 2026 - 12:44 UTC
Identified - Tully's Coffee 5000 JPY is temporarily out of stock. Available denominations are 500, 1000, 2000 and 3000 JPY. We will update as soon as the 5000 JPY denomination is available.
Sep 18, 2026 - 11:53 UTC
Sep 18, 2026 - 11:53 UTC
AirlineGift, TripGift, HotelsGift, FlystayGift, RentacarGift, BucketlistGift, ToursGift, and eLearn Gift all currencies: temporarily unavailable
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Identified - AirlineGift, TripGift, HotelsGift, FlystayGift, RentacarGift, BucketlistGift, ToursGift, and eLearn Gift all currencies are temporarily unavailable. We will update when the brands are back.
Sep 16, 2026 - 07:46 UTC
Sep 16, 2026 - 07:46 UTC
Identified - Daraz LKR reward is temporarily unavailable. We will update as soon as the brand is back.
Sep 16, 2026 - 06:16 UTC
Sep 16, 2026 - 06:16 UTC
Update - Yoshinoya JPY denominations 500, 1000, 2000 and 3000 are back in stock. Customers can just click again to redeem. Yoshinoya 5000 JPY is still out of stock.
Sep 18, 2026 - 11:50 UTC
Sep 18, 2026 - 11:50 UTC
Update - Yoshinoya 5000 JPY is still out of stock. Other denominations 500, 1000, 2000, 3000 JPY are available. Customers can just click again to redeem.
Sep 18, 2026 - 11:49 UTC
Sep 18, 2026 - 11:49 UTC
Identified - Kentucky Fried Chicken JPY and Yoshinoya JPY brands are temporarily unavailable. We will update as soon as the brand is back.
Sep 09, 2026 - 20:19 UTC
Sep 09, 2026 - 20:19 UTC
Identified - HelloFresh 15 GBP reward is temporarily unavailable. We will update as soon as the denomination is back.
Aug 26, 2026 - 10:36 UTC
Aug 26, 2026 - 10:36 UTC
Identified - Lululemon GBP reward is temporarily unavailable. We will update as soon as the brand is back.
Aug 26, 2026 - 10:29 UTC
Aug 26, 2026 - 10:29 UTC
Identified - Weber AUD reward is temporarily unavailable. We will update as soon as the brand is back.
Aug 26, 2026 - 05:50 UTC
Aug 26, 2026 - 05:50 UTC
Identified - Sheetz USD reward is temporarily unavailable. We will update as soon as the brand is back.
Aug 26, 2026 - 04:20 UTC
Aug 26, 2026 - 04:20 UTC
Identified - Intersport DE EUR reward is temporarily unavailable. We will update as soon as the brand is back.
Aug 04, 2026 - 05:40 UTC
Aug 04, 2026 - 05:40 UTC
Identified - Sephora SGD reward is temporarily unavailable. We will update as soon as the brand is back.
Jul 31, 2026 - 16:46 UTC
Jul 31, 2026 - 16:46 UTC
Identified - Jockey INR reward is temporarily unavailable. We will update as soon as the brand is back.
Jul 28, 2026 - 04:42 UTC
Jul 28, 2026 - 04:42 UTC
Identified - Dunkin SGD reward is temporarily unavailable. We will update as soon as the brand is back.
Jul 10, 2026 - 16:50 UTC
Jul 10, 2026 - 16:50 UTC
Identified - U Stars Supermarket SGD reward has been temporarily discontinued. We will update as soon as the brand is back.
Jul 09, 2026 - 07:10 UTC
Jul 09, 2026 - 07:10 UTC
Identified - Faguo FR reward is temporarily unavailable. We will update as soon as the brand is back.
Jul 08, 2026 - 09:31 UTC
Jul 08, 2026 - 09:31 UTC
Identified - QUO Pay ¥3,000 JPY denomination is temporarily out of stock. We will update as soon as the denomination is available.
Jul 03, 2026 - 07:16 UTC
Jul 03, 2026 - 07:16 UTC
Identified - Lulu Hypermarket 500 EGP denomination is temporarily out of stock. We will update as soon as the denomination is back.
Jun 19, 2026 - 15:06 UTC
Jun 19, 2026 - 15:06 UTC
Identified - Mango NOK reward is temporarily unavailable. We will update as soon as the brand is back.
Jun 11, 2026 - 15:02 UTC
Jun 11, 2026 - 15:02 UTC
Identified - Wolt RON rewards are temporarily out of stock. We will update as soon as the brand is available.
Jun 04, 2026 - 03:02 UTC
Jun 04, 2026 - 03:02 UTC
Identified - 7-Eleven 20 HKD denomination is temporarily unavailable. Please remove this denomination from your catalog.
Dec 25, 2025 - 06:05 UTC
Dec 25, 2025 - 06:05 UTC
Identified - Google Play AUD rewards are temporarily unavailable. We will update as soon as the brand is back.
Dec 22, 2025 - 05:39 UTC
Dec 22, 2025 - 05:39 UTC
Update - We are continuing to investigate this issue.
Aug 24, 2026 - 08:29 UTC
Aug 24, 2026 - 08:29 UTC
Investigating - Some previously issued reward links may no longer be active following platform performance corrections completed last week.
Please contact Reward Manager if a reward link is not working and our team will promptly review the request and work with you to restore or replace affected rewards, as appropriate.
Aug 24, 2026 - 08:29 UTC
Please contact Reward Manager if a reward link is not working and our team will promptly review the request and work with you to restore or replace affected rewards, as appropriate.
Aug 24, 2026 - 08:29 UTC
NeoCurrency Reward API
Operational
NeoCurrency Reward Dashboard
Operational
NeoCurrency Rewards
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.