Identified - Mondadori IT €15 EUR denomination is temporarily unavailable. We will update as soon as we receive more information.
Aug 20, 2025 - 05:12 UTC
Identified - MediaMarkt NL 10, 50, 100 and 250 EUR denominations are out of stock. Active denominations are 5, 20, 25, 150 EUR. We will update as soon as the other denominations are available.
Aug 12, 2025 - 13:56 UTC
Identified - Douglas DE 20 EUR denomination is temporarily unavailable. We will update as soon as the denomination is available.
May 02, 2025 - 11:59 UTC
Identified - Boohoo (USD, GBP, AUD, FR EUR, IE EUR) rewards are temporarily unavailable, due to ongoing technical changes in their gift card redemption process.
BoohooMAN products (USD and GBP) are still available and these gift cards can be redeemed as normal via boohooman.com. Please note, you cannot redeem a boohoo gift card on the boohooman.com website.
We will update as soon as the Boohoo brands are back.
Apr 17, 2025 - 04:46 UTC
Update - We are continuing to work on a fix for this issue.
Feb 11, 2025 - 10:31 UTC
Identified - CDON FI EUR brand is temporarily discontinued. Please remove the brand from your catalog. We will update as soon as the brand is available.
Feb 11, 2025 - 10:30 UTC
Identified - 7-Eleven PHP is temporarily unavailable due to ongoing maintenance. We will let you know as soon as the brand is available.
Dec 11, 2024 - 06:44 UTC
Resolved -
Please send your USD funds by Thursday, August 28 to ensure there is sufficient balance for all your programs during the the holidays (Labor Day - Monday, September 1). USD funds will be deposited on Friday, August 29 when they are processed by our bank.
Aug 26, 08:29 UTC
Resolved -
Harris Teeter USD brand has revised the minimum and maximum denomination range. The new denomination range starts from $10 upto $250. Kindly update your catalog.
Aug 22, 15:24 UTC
Resolved -
NeoCurrency website and email are working fine now. As always, thank you for your partnership and patience in this matter while we work diligently to get it resolved.
Aug 21, 16:05 UTC
Update -
We want to share an update regarding the recent disruption to our website and email services.
Due to an error at our hosting provider, our company’s domain and email have been unexpectedly disabled.
This outage is unrelated to NeoCurrency’s core operations or platform and as such it is NOT affecting our YourDigitalReward domain, our dashboard, our API, or our digital reward distribution services.
We will keep you posted here once this issue has been resolved. As always, thank you for your partnership and patience in this matter while we work diligently to get it resolved.
Aug 21, 15:32 UTC
Identified -
Neocurrency.com website and email is down. All end user systems are working as normal. Emails directed to neocurrency.com may bounce back until the issue is fixed. We will update as soon as the issue is resolved.
Aug 21, 01:10 UTC
Aug 20, 2025
Unresolved incidents: Lego CAD: temporarily out of stock, Mondadori IT €15 EUR: temporarily unavailable.