NeoCurrency Status

Status Notifications

Identified - Mango IT EUR is temporarily unavailable. We will update as soon as the brand is available.
Mar 10, 2025 - 15:41 UTC

Family Mart 100 TWD: out of stock

Identified - Family Mart 100 TWD is temporarily out of stock. We will update as soon as the denomination is available.
Feb 20, 2025 - 13:53 UTC

Lifestyle INR: temporarily out of stock

Identified - Lifestyle 100, 250, 500 and 1000 INR are temporarily out of stock. We will update as soon as the denominations are available.
Feb 17, 2025 - 16:29 UTC

Monitoring - Lifestyle 500 and 1000 INR denominations are now available. Customers can just click the reward links again to redeem. Lifestyle 2000 INR is still out of stock. We will update as soon as the denomination is available.
Feb 11, 2025 - 07:38 UTC

Identified - Lifestyle INR is temporarily out of stock. We will update as soon as the brand is available.
Jan 02, 2025 - 03:19 UTC

CU KRW: temporarily discontinued

Identified - CU KRW is temporarily discontinued. Please remove the brand from your catalog.
Feb 13, 2025 - 12:48 UTC

CDON FI EUR: temporarily discontinued

Update - We are continuing to work on a fix for this issue.
Feb 11, 2025 - 10:31 UTC

Identified - CDON FI EUR brand is temporarily discontinued. Please remove the brand from your catalog. We will update as soon as the brand is available.
Feb 11, 2025 - 10:30 UTC

Amazon USD: change in pricing

Investigating - Amazon USD and all related products will have a new rate effective on Feb 28. Please contact your client success manager for more details.
Feb 03, 2025 - 07:13 UTC

ZUS Coffee MYR: temporarily discontinued

Identified - ZUS Coffee MYR is temporarily discontinued. We will update as soon as the brand is available.
Jan 27, 2025 - 12:49 UTC

7-Eleven PHP: temporarily unavailable

Identified - 7-Eleven PHP is temporarily unavailable due to ongoing maintenance. We will let you know as soon as the brand is available.
Dec 11, 2024 - 06:44 UTC

Foodpanda PKR: out of stock

Investigating - Foodpanda PKR rewards are out of stock. We will update as soon as the brand is available again.
Aug 28, 2024 - 11:26 UTC

Uptime over the past 90 days. View historical uptime.

NeoCurrency Reward API Operational

90 days ago

100.0 % uptime

Today

NeoCurrency Reward Dashboard Operational

90 days ago

100.0 % uptime

Today

NeoCurrency Rewards Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Mar 11, 2025

No incidents reported today.

Mar 10, 2025

Hopper USD: to be discontinued

Resolved - Hopper USD brand will be discontinued on Mar 21. Please remove the brand from your catalog.
Mar 10, 16:23 UTC

Discontinued GBP Brands

Resolved - Please note the following GBP brands are no longer available. Kindly remove them from you catalog.

Aprés Food, Babyblooms, Borrow My Doggy, Dine, Eating Inn, Grüum, Molton Brown, Photobox and Wallis
Mar 10, 05:24 UTC

Mar 9, 2025

No incidents reported.

Mar 8, 2025

No incidents reported.

Mar 7, 2025

No incidents reported.

Mar 6, 2025

Lotte Department Store KRW: temporarily unavailable

Resolved - Lotte Department Store KRW brand is back. Customers can just click the reward links again to redeem.
Mar 6, 04:51 UTC

Identified - Lotte Department Store KRW brand is temporarily discontinued. We will update as soon as the brand is available.
Mar 5, 09:19 UTC

Mar 5, 2025

Apple EUR, CHF and GBP order errors

Resolved - Apple EUR, CHF and GBP orders are working fine now. Customers can just click the reward links again to redeem.
Mar 5, 15:27 UTC

Identified - Apple EUR, CHF and GBP orders are failing. We will let you know as soon as the issue is resolved.
Mar 3, 15:33 UTC

Mar 4, 2025

No incidents reported.

Mar 3, 2025

Mar 2, 2025

No incidents reported.

Mar 1, 2025

No incidents reported.

Feb 28, 2025

No incidents reported.

Feb 27, 2025

No incidents reported.

Feb 26, 2025

No incidents reported.

Feb 25, 2025

Google Play JPY and Zus Coffee MYR are back

Resolved - Google Play JPY and Zus Coffee MYR brands are back. You can add these rewards to your catalog.
Feb 25, 11:28 UTC

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