Status Notifications
VVV NL EUR: temporarily unavailable
Identified - VVV NL EUR reward is temporarily unavailable. We will update as soon as the brand is back.
May 11, 2026 - 13:19 UTC
JYSK FI EUR: temporarily unavailable
Identified - JYSK FI EUR reward is temporarily unavailable. We will update as soon as the brand is back.
Apr 30, 2026 - 12:35 UTC
Hotels.com SEK: temporarly unavailable
Identified - Hotels.com SEK reward is temporarly unavailable. We will update as soon as the brand is back.
Apr 30, 2026 - 12:34 UTC
API Update (sandbox): changes to Brands and Reference ID endpoints
Monitoring - We have updated the /get-orders-rfid and /brands endpoints, which will now return new fields in the response. These are now available in the sandbox environment for testing. For more information, please refer our API document (https://docs.yourdigitalreward.com/#tag/Coming-Soon)
Apr 28, 2026 - 06:35 UTC
Mango NOK: temporarily unavailable
Identified - Mango NOK rewards are temporarily unavailable. We will update as soon as the brand is back.
Apr 21, 2026 - 11:30 UTC
Steam PLN: temporarily unavailable
Identified - Steam PLN reward is temporarily unavailable. We will update as soon as the brand is back.
Apr 17, 2026 - 17:07 UTC
Qoo10 SGD: temporarily unavailable
Identified - Qoo10 SGD is temporarily unavailable. We will update as soon as the brand is back.
Apr 07, 2026 - 13:17 UTC
Talabat AED: out of stock
Identified - Talabat AED reward is temporarily out of stock. We will update as soon as the brand is back.
Apr 06, 2026 - 14:27 UTC
Alltricks FR EUR: temporarily unavailable
Identified - Alltricks FR EUR rewards are temporarily unavailable. We will update as soon as the brand is back.
Apr 02, 2026 - 04:57 UTC
Apple IDR: temporarily unavailable
Identified - Apple IDR reward is temporarily unavailable. We will update as soon as the brand is back.
Mar 11, 2026 - 05:56 UTC
Netflix FR EUR: temporarily unavailable
Identified - Netflix FR EUR rewards are temporarily unavailable. We will update as soon as the brand is back.
Jan 15, 2026 - 11:40 UTC
7-Eleven 20 HKD: temporarily unavailable
Identified - 7-Eleven 20 HKD denomination is temporarily unavailable. Please remove this denomination from your catalog.
Dec 25, 2025 - 06:05 UTC
Google Play AUD: temporarily unavailable
Identified - Google Play AUD rewards are temporarily unavailable. We will update as soon as the brand is back.
Dec 22, 2025 - 05:39 UTC
Metro 100 PEN: out of stock
Identified - Metro 100 PEN brand is temporarily out of stock. We will update as soon as the denomination is available.
Nov 26, 2025 - 05:32 UTC
Talabat 3 KWD: out of stock
Identified - Talabat 3 KWD brand is temporarily out of stock. We will update as soon as the denomination is restocked.
Nov 19, 2025 - 12:20 UTC
Swarovski USD: temporarily unavailable
Identified - Swarovski USD brand is temporarily unavailable. We will update as soon as the brand is back.
Oct 22, 2025 - 09:57 UTC
Tencent CNY: temporarily unavailable
Identified - Tencent CNY reward is temporarily unavailable. We will update as soon as the brand is back.
Apr 21, 2025 - 13:37 UTC
Saregama Carvaan INR: temporarily unavailable
Identified - Saregama Carvaan INR is temporarily unavailable. We will update as soon as the brand is back.
Apr 18, 2025 - 16:50 UTC
National Express GBP: temporarily unavailable
Identified - National Express GBP reward is temporarily unavailable. We will update as soon as the brand is back.
Apr 04, 2025 - 02:39 UTC
Family Mart 100 TWD: out of stock
Identified - Family Mart 100 TWD is temporarily out of stock. We will update as soon as the denomination is available.
Feb 20, 2025 - 13:53 UTC
Uptime over the past 90 days. View historical uptime.
NeoCurrency Reward API Operational
90 days ago
100.0 % uptime
Today
NeoCurrency Reward Dashboard Operational
90 days ago
100.0 % uptime
Today
NeoCurrency Rewards Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 18, 2026
Upcoming Bank Holiday (Monday, May 25): USD Funds Deposit Alert
Resolved - Please send your USD funds by Thursday, May 21 to ensure there is sufficient balance for all your programs during the the holidays (Memorial Day - Monday, May 25). USD funds will be deposited on Friday, May 22, when they are processed by our bank.
May 18, 13:01 UTC
Gong Cha VND: discontinued
Resolved - Gong Cha VND reward has been discontinued with immediate effect. Please remove the brand from your catalog.
May 18, 12:32 UTC
May 17, 2026

No incidents reported.

May 16, 2026
H&M ES EUR: denomination update
Resolved - H&M ES EUR has reduced its maximum denomination from 500 to 300 EUR with immediate effect. The new denomination range is H&M ES €5-€300 EUR. Please update your catalog.
May 16, 16:12 UTC
Foodland CAD: temporarily unavailable
Resolved - This incident has been resolved.
May 16, 16:08 UTC
Identified - Foodland CAD reward is temporarily unavailable. We will update as soon as the brand is back.
May 11, 13:18 UTC
May 15, 2026
Amazon PLN: denomination update
Resolved - Amazon PLN minimum and maximum denominations updated to new range. The brand is now available from 25 to 2100 PLN. Please update your catalog.
May 15, 16:09 UTC
Shopee 1000 PHP: out of stock
Resolved - Shopee 1000 PHP reward is back in stock. Customers can just click the link again to redeem.
May 15, 12:57 UTC
Identified - Shopee 1000 PHP reward is temporarily out of stock. We will update as soon as the denomination is re-stocked.
May 11, 16:56 UTC
May 14, 2026

No incidents reported.

May 13, 2026
ASOS AUD: denomination update
Resolved - ASOS AUD has changed its minimum and maximum denomination range from $5-$350 to $20-$500. Please update your catalog to reflect the new range: $20-$500.
May 13, 18:52 UTC
Myntra INR: denomination update
Resolved - Myntra INR maximum denomination is reduced from 10000 INR to 5000 INR. The brand is available in open range from 50 INR to 5000 INR. Please update your catalog with this new range.
May 13, 13:57 UTC
May 12, 2026

No incidents reported.

May 11, 2026
Beaumont Kitchen CAD: discontinued
Resolved - Beaumont Kitchen CAD reward has been discontinued with immediate effect. Please remove the brand from your catalog.
May 11, 05:25 UTC
May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026
Xbox Game Pass Ultimate CAD: denominations change
Resolved - Xbox Game Pass Ultimate CAD now has new denominations. 1mo is $25.99 CAD and 3mo is $77.99 CAD. The old denominations 1mo $33.99 CAD and 3mo $101.99 CAD are no longer available. Please update your catalog.
May 8, 08:19 UTC
May 7, 2026
QUO Pay 1000 JPY: out of stock
Resolved - This incident has been resolved.
May 7, 12:44 UTC
Identified - QUO Pay 1000 JPY is temporarily out of stock. We will update as soon as the denomination is back.
May 6, 12:35 UTC
Ikea 100 SEK: temporarily disabled
Resolved - This incident has been resolved.
May 7, 11:08 UTC
Identified - Ikea 100 SEK denomination is temporarily disabled. We will update as soon as we receive more information.
Apr 9, 06:04 UTC
Scheels USD: temporarily unavailable
Resolved - This incident has been resolved.
May 7, 10:59 UTC
Identified - Scheels USD reward is temporarily unavailable. We will update as soon as the brand is back.
Apr 15, 05:10 UTC
Amazon Pay 25 INR: out of stock
Resolved - This incident has been resolved.
May 7, 10:40 UTC
Identified - Amazon Pay 25 INR reward is temporarily out of stock. We will update as soon as the denomination is available.
Apr 22, 13:20 UTC
Nintendo CAD: temporarily unavailable
Resolved - Nintendo CAD rewards are working fine now. Customers can just click the reward links again to redeem.
May 7, 10:39 UTC
Identified - Nintendo CAD rewards are temporarily unavailable. We will update as soon as the brand is back.
May 6, 18:05 UTC
May 6, 2026
May 5, 2026
McDonald's 10,000 KRW: denomination discontinued
Resolved - McDonald's 10,000 KRW denomination has been discontinued with immediate effect. Available denominations are 20,000, 30,000 and 50,000 KRW. Please update your catalog.
May 5, 17:27 UTC
Migros 100 TRY: out of stock
Resolved - This incident has been resolved.
May 5, 16:50 UTC
Identified - Migros 100 TRY denomination is temporarily out of stock. We will update as soon as the denomination is back.
May 1, 02:45 UTC
May 4, 2026

No incidents reported.

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