GoFood IDR: temporarily unavailable
Identified - GoFood IDR reward is temporarily unavailable. We will update as soon as the brand is back.
Sep 09, 2026 - 20:54 UTC
PTG THB: temporarily unavailable
Identified - PTG THB reward is temporarily unavailable. We will update as soon as the brand is back.
Sep 09, 2026 - 20:49 UTC
Investigating - PTG THB reward is temporarily unavailable. We will update as soon as the brand is back.
Sep 09, 2026 - 20:45 UTC
Kentucky Fried Chicken JPY & Yoshinoya JPY : temporarily unavailable
Identified - Kentucky Fried Chicken JPY and Yoshinoya JPY brands are temporarily unavailable. We will update as soon as the brand is back.
Sep 09, 2026 - 20:19 UTC
GameStop USD: temporarily unavailable
Identified - The issue has been identified and a fix is being implemented.
Sep 02, 2026 - 17:25 UTC
Investigating - GameStop USD reward is temporarily unavailable. We will update as soon as the brand is back.
Sep 02, 2026 - 17:23 UTC
Shell USD: temporarily unavailable
Identified - Shell USD reward is temporarily unavailable. We will update as soon as the brand is back.
Aug 28, 2026 - 16:32 UTC
HelloFresh 15 GBP: temporarily unavailable
Identified - HelloFresh 15 GBP reward is temporarily unavailable. We will update as soon as the denomination is back.
Aug 26, 2026 - 10:36 UTC
Lululemon GBP: temporarily unavailable
Identified - Lululemon GBP reward is temporarily unavailable. We will update as soon as the brand is back.
Aug 26, 2026 - 10:29 UTC
Weber AUD: temporarily unavailable
Identified - Weber AUD reward is temporarily unavailable. We will update as soon as the brand is back.
Aug 26, 2026 - 05:50 UTC
Sheetz USD: temporarily unavailable
Identified - Sheetz USD reward is temporarily unavailable. We will update as soon as the brand is back.
Aug 26, 2026 - 04:20 UTC
Reward Link Availability Update
Update - We are continuing to investigate this issue.
Aug 24, 2026 - 08:29 UTC
Investigating - Some previously issued reward links may no longer be active following platform performance corrections completed last week.
Please contact Reward Manager if a reward link is not working and our team will promptly review the request and work with you to restore or replace affected rewards, as appropriate.
Aug 24, 2026 - 08:29 UTC
Intersport DE EUR: temporarily unavailable
Identified - Intersport DE EUR reward is temporarily unavailable. We will update as soon as the brand is back.
Aug 04, 2026 - 05:40 UTC
Sephora SGD: temporarily unavailable
Identified - Sephora SGD reward is temporarily unavailable. We will update as soon as the brand is back.
Jul 31, 2026 - 16:46 UTC
Hobbycraft 10 and 25 GBP: out of stock
Identified - Hobbycraft 10 and 25 GBP denominations are temporarily out of stock. We will update as soon as the denominations are available.
Jul 28, 2026 - 05:21 UTC
Jockey INR: temporarily unavailable
Identified - Jockey INR reward is temporarily unavailable. We will update as soon as the brand is back.
Jul 28, 2026 - 04:42 UTC
Dunkin SGD: temporarily unavailable
Identified - Dunkin SGD reward is temporarily unavailable. We will update as soon as the brand is back.
Jul 10, 2026 - 16:50 UTC
U Stars Supermarket SGD: temporarily discontinued
Identified - U Stars Supermarket SGD reward has been temporarily discontinued. We will update as soon as the brand is back.
Jul 09, 2026 - 07:10 UTC
Faguo FR: temporarily unavailable
Identified - Faguo FR reward is temporarily unavailable. We will update as soon as the brand is back.
Jul 08, 2026 - 09:31 UTC
QUO Pay ¥3,000 JPY: out of stock
Identified - QUO Pay ¥3,000 JPY denomination is temporarily out of stock. We will update as soon as the denomination is available.
Jul 03, 2026 - 07:16 UTC
Lulu Hypermarket 500 EGP: out of stock
Identified - Lulu Hypermarket 500 EGP denomination is temporarily out of stock. We will update as soon as the denomination is back.
Jun 19, 2026 - 15:06 UTC
Mango NOK: unavailable
Identified - Mango NOK reward is temporarily unavailable. We will update as soon as the brand is back.
Jun 11, 2026 - 15:02 UTC
Wolt RON: out of stock
Identified - Wolt RON rewards are temporarily out of stock. We will update as soon as the brand is available.
Jun 04, 2026 - 03:02 UTC
7-Eleven 20 HKD: temporarily unavailable
Identified - 7-Eleven 20 HKD denomination is temporarily unavailable. Please remove this denomination from your catalog.
Dec 25, 2025 - 06:05 UTC
Google Play AUD: temporarily unavailable
Identified - Google Play AUD rewards are temporarily unavailable. We will update as soon as the brand is back.
Dec 22, 2025 - 05:39 UTC
Uptime over the past 90 days. View historical uptime.
NeoCurrency Reward API Operational
NeoCurrency Reward Dashboard Operational
NeoCurrency Rewards Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 16, 2026

No incidents reported today.

Sep 15, 2026

Fanatics CAD: denominations update
Resolved - Fanatics CAD brand has updated the minimum denomination from $10 CAD to $25 CAD. Available range is $25-$500 CAD. Please update your catalog to reflect this new range.
Sep 15, 11:10 UTC

Sep 14, 2026

No incidents reported.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

Apple USD: temporarily unavailable
Resolved - This incident has been resolved.
Sep 10, 00:16 UTC
Identified - Apple USD brand is temporarily unavailable. We will update as soon as the brand is back.
Sep 9, 10:43 UTC

Sep 9, 2026

Unresolved incidents: GoFood IDR: temporarily unavailable, PTG THB: temporarily unavailable, Kentucky Fried Chicken JPY & Yoshinoya JPY : temporarily unavailable.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

Heladiv Tea Club LKR: discontinued
Resolved - Heladiv Tea Club LKR reward has been discontinued with immediate effect. Please remove this brand from your catalog.
Sep 7, 04:21 UTC

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

Pro Shop ZAR: discontinued
Resolved - Pro Shop ZAR reward has been discontinued with immediate effect. Please remove the brand from your catalog.
Sep 3, 05:28 UTC

Sep 2, 2026

Razer Gold and Xbox USD: temporarily unavailable
Resolved - This incident has been resolved.
Sep 2, 03:54 UTC
Update - Roblox USD reward is now available for ordering. The brand can be added back to your catalog.
Aug 21, 06:39 UTC
Identified - Razer Gold USD, Roblox USD and Xbox USD rewards are temporarily unavailable. We will update as soon as the brands are back.
Aug 20, 06:17 UTC
Apple USD: temporarily unavailable
Resolved - This incident has been resolved.
Sep 2, 03:54 UTC
Update - Apple CAD and GBP brands are now available for ordering. Customers can just click the links again to access the reward.
Aug 26, 10:13 UTC
Identified - Apple USD/CAD/GBP rewards are temporarily unavailable. We will update as soon as the brands are back.
Aug 20, 06:14 UTC
Incident History Powered by Atlassian Statuspage