Status Notifications
Identified - Hollister USD reward is temporarily unavailable. We will let you know as soon as the brand is back.
Mar 31, 2025 - 06:08 UTC
Identified - Soriana 500 MXN is temporarily out of stock. We will update as soon as the denomination is available.
Mar 26, 2025 - 09:25 UTC
Update - The Spotify USD denominations $10, $30 and $60 are no longer available. Please remove them from your catalog immediately.
Mar 21, 2025 - 09:20 UTC
Identified - We would like to inform you that there is a change in the denominations for the Spotify USD subscription brand.

Here are the new denominations.

Current Denomination New Denomination
Spotify 1 month $10 $12
Spotify 3 month $30 $36
Spotify 6 month $60 $72

The current denominations will not be available from March 21, 2025. We request you to remove the current denominations from your catalog before March 21, 2025.

The new denominations will be available from April 1, 2025.

Mar 14, 2025 - 11:54 UTC
Identified - Family Mart 100 TWD is temporarily out of stock. We will update as soon as the denomination is available.
Feb 20, 2025 - 13:53 UTC
Identified - CU KRW is temporarily discontinued. Please remove the brand from your catalog.
Feb 13, 2025 - 12:48 UTC
Update - We are continuing to work on a fix for this issue.
Feb 11, 2025 - 10:31 UTC
Identified - CDON FI EUR brand is temporarily discontinued. Please remove the brand from your catalog. We will update as soon as the brand is available.
Feb 11, 2025 - 10:30 UTC
Identified - ZUS Coffee MYR is temporarily discontinued. We will update as soon as the brand is available.
Jan 27, 2025 - 12:49 UTC
Identified - 7-Eleven PHP is temporarily unavailable due to ongoing maintenance. We will let you know as soon as the brand is available.
Dec 11, 2024 - 06:44 UTC
Investigating - Foodpanda PKR rewards are out of stock. We will update as soon as the brand is available again.
Aug 28, 2024 - 11:26 UTC
NeoCurrency Reward API Operational
90 days ago
100.0 % uptime
Today
NeoCurrency Reward Dashboard Operational
90 days ago
100.0 % uptime
Today
NeoCurrency Rewards Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Apr 2, 2025

No incidents reported today.

Apr 1, 2025

No incidents reported.

Mar 31, 2025
Resolved - Spotify UK, Poland, Belgium, France, Italy, Spain rewards are temporarily discontinued. We will let you know when the brands are available again.
Mar 31, 07:51 UTC
Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025
Resolved - DANA IDR rewards are working fine now. Customers can just click the reward links again to redeem.
Mar 28, 13:18 UTC
Identified - DANA IDR brand is temporarily unavailable. We will let you know as soon as the brand is available.
Mar 28, 13:05 UTC
Mar 27, 2025

No incidents reported.

Mar 26, 2025

Unresolved incident: Soriana 500 MXN: out of stock.

Mar 25, 2025
Resolved - Mall CZK reward is discontinued with immediate effect. Please remove the brand from your reward catalog.
Mar 25, 11:26 UTC
Resolved - JCB Premo JPY brand has been discontinued with immediate effect. Please remove the brand from your reward catalog.
Mar 25, 08:45 UTC
Identified - JCB Premo 1000 JPY is temporarily out of stock. We will update as soon as the denomination is available.
Mar 16, 14:06 UTC
Resolved - Ikea DE denominations 5, 10, 15 and 20 EUR are no longer available. The minimum denomination now starts at 25 EUR. The brand is now available in variable range: 25-500 EUR. Please update your reward catalog to reflect the latest denomination range.
Mar 25, 07:13 UTC
Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025
Resolved - Forever 21 USD reward has been discontinued with immediate effect. Please remove the brand from your catalog.
Mar 21, 09:05 UTC
Mar 20, 2025
Resolved - This incident has been resolved.
Mar 20, 06:43 UTC
Investigating - Amazon USD and all related products will have a new rate effective on Feb 28. Please contact your client success manager for more details.
Feb 3, 07:13 UTC
Mar 19, 2025
Resolved - Saks Fifth Avenue & Saks Fifth Avenue Off 5th CAD brands have been discontinued with immediate effect. Please remove the brands from your catalog.
Mar 19, 12:30 UTC