Status Notifications
AU Pay 10,000 JPY: temporarily unavailable
Identified - AU Pay 10,000 JPY brand is temporarily out of stock. We will update as soon as the denomination is available.
Jun 09, 2025 - 05:14 UTC
Myntra INR: temporarily out of stock
Identified - Myntra INR is temporarily out of stock. We will update as soon as the brand is available.
May 19, 2025 - 05:09 UTC
Despar Nordest IT EUR: temporarily unavailable
Identified - Despar Nordest IT EUR brand is temporarily unavailable. We will update as soon as the brand is back.
May 15, 2025 - 12:51 UTC
Ticketmaster ES EUR: order errors
Identified - Ticketmaster ES EUR orders are failing. We will update as soon as the error is resolved.
May 09, 2025 - 14:49 UTC
Douglas DE 20 EUR: temporarily unavailable
Identified - Douglas DE 20 EUR denomination is temporarily unavailable. We will update as soon as the denomination is available.
May 02, 2025 - 11:59 UTC
PlayStation Store IE EUR: temporarily unavailable
Identified - PlayStation Store IE EUR reward is temporarily unavailable. We will update as soon as the brand is back.
Apr 23, 2025 - 06:34 UTC
Fortnite FR EUR: temporarily unavailable
Identified - Fortnite FR EUR reward is temporarily unavailable. We will update as soon as the brand is back.
Apr 22, 2025 - 11:49 UTC
Tencent CNY: temporarily unavailable
Identified - Tencent CNY reward is temporarily unavailable. We will update as soon as the brand is back.
Apr 21, 2025 - 13:37 UTC
Saregama Carvaan INR: temporarily unavailable
Identified - Saregama Carvaan INR is temporarily unavailable. We will update as soon as the brand is back.
Apr 18, 2025 - 16:50 UTC
Boohoo rewards temporarily unavailable
Identified - Boohoo (USD, GBP, AUD, FR EUR, IE EUR) rewards are temporarily unavailable, due to ongoing technical changes in their gift card redemption process.

BoohooMAN products (USD and GBP) are still available and these gift cards can be redeemed as normal via boohooman.com. Please note, you cannot redeem a boohoo gift card on the boohooman.com website.

We will update as soon as the Boohoo brands are back.
Apr 17, 2025 - 04:46 UTC
Max Fashion INR: temporarily unavailable
Identified - Max Fashion INR brand is temporarily unavailable. We will update as soon as the brand is back.
Apr 15, 2025 - 15:16 UTC
National Express GBP: temporarily unavailable
Identified - National Express GBP reward is temporarily unavailable. We will update as soon as the brand is back.
Apr 04, 2025 - 02:39 UTC
Hollister USD: temporarily unavailable
Identified - Hollister USD reward is temporarily unavailable. We will let you know as soon as the brand is back.
Mar 31, 2025 - 06:08 UTC
Family Mart 100 TWD: out of stock
Identified - Family Mart 100 TWD is temporarily out of stock. We will update as soon as the denomination is available.
Feb 20, 2025 - 13:53 UTC
CDON FI EUR: temporarily discontinued
Update - We are continuing to work on a fix for this issue.
Feb 11, 2025 - 10:31 UTC
Identified - CDON FI EUR brand is temporarily discontinued. Please remove the brand from your catalog. We will update as soon as the brand is available.
Feb 11, 2025 - 10:30 UTC
ZUS Coffee MYR: temporarily discontinued
Identified - ZUS Coffee MYR is temporarily discontinued. We will update as soon as the brand is available.
Jan 27, 2025 - 12:49 UTC
7-Eleven PHP: temporarily unavailable
Identified - 7-Eleven PHP is temporarily unavailable due to ongoing maintenance. We will let you know as soon as the brand is available.
Dec 11, 2024 - 06:44 UTC
Foodpanda PKR: out of stock
Investigating - Foodpanda PKR rewards are out of stock. We will update as soon as the brand is available again.
Aug 28, 2024 - 11:26 UTC
Uptime over the past 90 days. View historical uptime.
NeoCurrency Reward API Operational
90 days ago
100.0 % uptime
Today
NeoCurrency Reward Dashboard Operational
90 days ago
100.0 % uptime
Today
NeoCurrency Rewards Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 10, 2025

No incidents reported today.

Jun 9, 2025

Unresolved incident: AU Pay 10,000 JPY: temporarily unavailable.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025
Cuatroases UYU: discontinued
Resolved - Cuatroases UYU brand is discontinued with immediate effect. Please remove the brand from your catalog.
Jun 6, 05:49 UTC
PayPal USD/CAD/GBP/EUR/AUD and Venmo order errors
Resolved - Due to compliance and operational changes directed by PayPal, we will be pausing our supply of PayPal and Venmo rewards at this time.

If you have an upcoming program that you were hoping to use either PayPal or Venmo, please feel free to reach out to your Client Success Manager to discuss other options. We can provide alternate product recommendations including ACH bank transfers, American Express, Reward Choice, Mastercard and Visa. We offer 2,400+ digital products across 50+ global currencies.

We truly appreciate your understanding and continued partnership.
Jun 6, 05:15 UTC
Update - Currently, we are working through a significant incident with PayPal, and they have limited our account until there is a resolution. We have removed all access to the PayPal and Venmo products from client ordering accounts via dashboard and API. If you have previously ordered products that you would like us to cancel, please reach out to your client success manager. PayPal let us know they will have an update by 5/30. We will continue to post updates, but for now our PayPal and Venmo rewards are unavailable until we have a resolution.
May 23, 04:42 UTC
Update - As we are still working on the resolution for this issue, please note that the PayPal USD/CAD/GBP/EUR/AUD and Venmo brands will not be available for ordering until further notice.
May 16, 15:36 UTC
Identified - We have identified the issue and are working with the brand on the resolution. We will update as soon as the error is resolved.
May 13, 14:39 UTC
Investigating - PayPal USD/CAD/GBP/EUR/AUD orders are failing. We will update as soon as the processor issue is resolved.
May 13, 11:25 UTC
Bloom & Wild 50 GBP: order errors
Resolved - Bloom & Wild 50 GBP orders are working fine now. Customers can just click the reward links again to redeem.
Jun 6, 02:35 UTC
Identified - Bloom & Wild 50 GBP orders are failing. We will update as soon as the issue is resolved.
Jun 5, 17:34 UTC
Jun 5, 2025
Jun 4, 2025

No incidents reported.

Jun 3, 2025
AU Pay ¥1,000 JPY: temporarily out of stock
Resolved - AU Pay ¥1,000 JPY is back in stock. Customers can just click the reward links again to redeem.
Jun 3, 04:12 UTC
Identified - AU Pay ¥1,000 JPY is temporarily out of stock. We will update as soon as the denomination is available.
May 28, 12:51 UTC
Jun 2, 2025
CU KRW: temporarily discontinued
Resolved - CU KRW is back in stock. You can now place orders for this brand.
Jun 2, 06:49 UTC
Identified - CU KRW is temporarily discontinued. Please remove the brand from your catalog.
Feb 13, 12:48 UTC
Jun 1, 2025
Amazon TRY order errors
Resolved - Amazon TRY orders are working fine now. Customers can just click the reward links again to redeem.
Jun 1, 13:03 UTC
Identified - Amazon TRY orders are failing. We will update as soon as the issue is resolved.
May 30, 14:32 UTC
May 31, 2025

No incidents reported.

May 30, 2025
May 29, 2025
Gambit USD: discontinued
Resolved - Gambit USD brand is discontinued with immediate effect. Kindly remove the brand from your catalog.
May 29, 02:33 UTC
Cyberport DE 100 EUR: discontinued
Resolved - Cyberport DE 100 EUR has been discontinued with immediate effect. Kindly remove the denomination from your catalog.
May 29, 01:50 UTC
Identified - Cyberport DE 100 EUR is temporarily unavailable. We will update as soon as we receive more information from the brand.
May 28, 13:09 UTC
Spark RON: discontinued
Resolved - Spark RON brand has been discontinued with immediate effect. Kindly remove the brand from your catalog.
May 29, 01:34 UTC
May 28, 2025
Scope Cinemas LKR: discontinued
Resolved - Scope Cinemas LKR brand is discontinued with immediate effect. Kindly remove the brand from your catalog.
May 28, 13:15 UTC
May 27, 2025
Lifestyle INR: out of stock
Resolved - This incident has been resolved.
May 27, 13:53 UTC
Identified - Lifestyle INR is temporarily out of stock. We will update as soon as the brand is available.
Apr 21, 13:42 UTC
Amazon Pay 5000 and 10000 INR: temporarily unavailable
Resolved - This incident has been resolved.
May 27, 13:48 UTC
Monitoring - Amazon Pay 5000 INR is back. Customers can just click the links again to redeem.
May 9, 17:20 UTC
Identified - Amazon Pay 5000 and 10000 INR are temporarily unavailable. We will update as soon as the denominations are back.
May 8, 04:31 UTC
Kapruka 1000 LKR: temporarily out of stock
Resolved - Kapruka 1000 LKR brand is back in stock. Customers can just click the reward links again to redeem.
May 27, 13:46 UTC
Identified - Kapruka 1000 LKR brand is temporarily out of stock. We will update as soon as the denomination is available.
May 23, 13:47 UTC
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