Shophive.com 25000 and 50000 PKR: out of stock
Identified - Shophive.com 25000 and 50000 PKR denominations are out of stock. We will update as soon as they are back in stock.
Oct 15, 2026 - 08:03 UTC
Shophive.com 2000 PKR: out of stock
Identified - Shophive.com 2000 PKR reward is temporarily out of stock. We will update as soon as the brand is back.
Oct 15, 2026 - 07:42 UTC
Steam BE EUR: temporarily unavailable
Identified - Steam BE EUR reward is temporarily unavailable. We will update as soon as the brand is back.
Oct 13, 2026 - 12:37 UTC
Baskin Robbins ₩30,000 KRW: out of stock
Identified - Baskin Robbins ₩30,000 KRW reward is temporarily out of stock. We will update as soon as the denom is available.
Oct 13, 2026 - 07:16 UTC
Ikea SEK: out of stock
Identified - Ikea SEK reward is temporarily out of stock. We will update as soon as the brand is back.
Oct 13, 2026 - 06:40 UTC
Ariika EGP: temporarily unavailable
Identified - Ariika EGP reward is temporarily unavailable. We will update as soon as the brand is back.
Oct 12, 2026 - 07:20 UTC
Omantel 1 OMR: out of stock
Identified - Omantel 1 OMR denomination is temporarily out of stock. We will update as soon as the denomination is back.
Oct 08, 2026 - 06:04 UTC
Burger King 100 THB: temporarily unavailable
Identified - Burger King 100 THB reward is temporarily unavailable. We will update as soon as the denomination is back in stock.
Oct 07, 2026 - 15:25 UTC
Zara ES EUR: temporarily unavailable
Identified - Zara ES EUR reward is temporarily unavailable. We will update as soon as the brand is back.
Oct 06, 2026 - 14:34 UTC
Currys PC World IE EUR: temporarily unavailable
Identified - Currys PC World IE EUR reward is temporarily unavailable. We will update as soon as the brand is back.
Oct 06, 2026 - 14:34 UTC
Steam PLN: temporarily unavailable
Identified - Steam PLN reward is temporarily unavailable. We will update as soon as the brand is back.
Oct 01, 2026 - 10:15 UTC
HKTV Mall HKD: out of stock
Identified - HKTV Mall HKD reward is temporarily out of stock. We will update as soon as the brand is back.
Sep 30, 2026 - 11:44 UTC
Fabindia INR and Amazon Shopping INR: temporarily unavailable
Identified - Fabindia INR and Amazon Shopping INR rewards are temporarily unavailable. We will update as soon as the brands are back.
Sep 25, 2026 - 04:30 UTC
Gourmet 5250 JPY: temporarily unavailable
Identified - Gourmet 5250 JPY reward is temporarily unavailable. We will update as soon as the brand is back.
Sep 23, 2026 - 03:04 UTC
Gaucho GBP: temporarily unavailable
Identified - Gaucho GBP reward is temporarily unavailable. We will update as soon as the brand is back.
Sep 23, 2026 - 02:46 UTC
Sinsay PLN and Adidas PLN: temporarily unavailable
Identified - Sinsay PLN and Adidas PLN brands are temporarily unavailable. We will update as soon as they are back.
Sep 18, 2026 - 12:44 UTC
Tully's Coffee 5000 JPY: out of stock
Identified - Tully's Coffee 5000 JPY is temporarily out of stock. Available denominations are 500, 1000, 2000 and 3000 JPY. We will update as soon as the 5000 JPY denomination is available.
Sep 18, 2026 - 11:53 UTC
AirlineGift, TripGift, HotelsGift, FlystayGift, RentacarGift, BucketlistGift, ToursGift, and eLearn Gift all currencies: temporarily unavailable
Identified - AirlineGift, TripGift, HotelsGift, FlystayGift, RentacarGift, BucketlistGift, ToursGift, and eLearn Gift all currencies are temporarily unavailable. We will update when the brands are back.
Sep 16, 2026 - 07:46 UTC
Daraz LKR: temporarily unavailable
Identified - Daraz LKR reward is temporarily unavailable. We will update as soon as the brand is back.
Sep 16, 2026 - 06:16 UTC
Yoshinoya 5000 JPY: temporarily unavailable
Update - Yoshinoya JPY denominations 500, 1000, 2000 and 3000 are back in stock. Customers can just click again to redeem. Yoshinoya 5000 JPY is still out of stock.
Sep 18, 2026 - 11:50 UTC
Update - Yoshinoya 5000 JPY is still out of stock. Other denominations 500, 1000, 2000, 3000 JPY are available. Customers can just click again to redeem.
Sep 18, 2026 - 11:49 UTC
Identified - Kentucky Fried Chicken JPY and Yoshinoya JPY brands are temporarily unavailable. We will update as soon as the brand is back.
Sep 09, 2026 - 20:19 UTC
HelloFresh 15 GBP: temporarily unavailable
Identified - HelloFresh 15 GBP reward is temporarily unavailable. We will update as soon as the denomination is back.
Aug 26, 2026 - 10:36 UTC
Lululemon GBP: temporarily unavailable
Identified - Lululemon GBP reward is temporarily unavailable. We will update as soon as the brand is back.
Aug 26, 2026 - 10:29 UTC
Weber AUD: temporarily unavailable
Identified - Weber AUD reward is temporarily unavailable. We will update as soon as the brand is back.
Aug 26, 2026 - 05:50 UTC
Sheetz USD: temporarily unavailable
Identified - Sheetz USD reward is temporarily unavailable. We will update as soon as the brand is back.
Aug 26, 2026 - 04:20 UTC
Intersport DE EUR: temporarily unavailable
Identified - Intersport DE EUR reward is temporarily unavailable. We will update as soon as the brand is back.
Aug 04, 2026 - 05:40 UTC
Sephora SGD: temporarily unavailable
Identified - Sephora SGD reward is temporarily unavailable. We will update as soon as the brand is back.
Jul 31, 2026 - 16:46 UTC
Jockey INR: temporarily unavailable
Identified - Jockey INR reward is temporarily unavailable. We will update as soon as the brand is back.
Jul 28, 2026 - 04:42 UTC
Dunkin SGD: temporarily unavailable
Identified - Dunkin SGD reward is temporarily unavailable. We will update as soon as the brand is back.
Jul 10, 2026 - 16:50 UTC
U Stars Supermarket SGD: temporarily discontinued
Identified - U Stars Supermarket SGD reward has been temporarily discontinued. We will update as soon as the brand is back.
Jul 09, 2026 - 07:10 UTC
Faguo FR: temporarily unavailable
Identified - Faguo FR reward is temporarily unavailable. We will update as soon as the brand is back.
Jul 08, 2026 - 09:31 UTC
QUO Pay ¥3,000 JPY: out of stock
Identified - QUO Pay ¥3,000 JPY denomination is temporarily out of stock. We will update as soon as the denomination is available.
Jul 03, 2026 - 07:16 UTC
Lulu Hypermarket 500 EGP: out of stock
Identified - Lulu Hypermarket 500 EGP denomination is temporarily out of stock. We will update as soon as the denomination is back.
Jun 19, 2026 - 15:06 UTC
Mango NOK: unavailable
Identified - Mango NOK reward is temporarily unavailable. We will update as soon as the brand is back.
Jun 11, 2026 - 15:02 UTC
Wolt RON: out of stock
Identified - Wolt RON rewards are temporarily out of stock. We will update as soon as the brand is available.
Jun 04, 2026 - 03:02 UTC
7-Eleven 20 HKD: temporarily unavailable
Identified - 7-Eleven 20 HKD denomination is temporarily unavailable. Please remove this denomination from your catalog.
Dec 25, 2025 - 06:05 UTC
Google Play AUD: temporarily unavailable
Identified - Google Play AUD rewards are temporarily unavailable. We will update as soon as the brand is back.
Dec 22, 2025 - 05:39 UTC
Reward Link Availability Update
Update - We are continuing to investigate this issue.
Aug 24, 2026 - 08:29 UTC
Investigating - Some previously issued reward links may no longer be active following platform performance corrections completed last week.
Please contact Reward Manager if a reward link is not working and our team will promptly review the request and work with you to restore or replace affected rewards, as appropriate.
Aug 24, 2026 - 08:29 UTC
Uptime over the past 90 days. View historical uptime.
NeoCurrency Reward API Operational
NeoCurrency Reward Dashboard Operational
NeoCurrency Rewards Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 16, 2026

No incidents reported today.

Oct 15, 2026

Amazon Pay INR: out of stock
Resolved - This incident has been resolved.
Oct 15, 10:07 UTC
Identified - Amazon Pay INR is temporarily out of stock. We will update as soon as the brand is back.
Oct 9, 13:32 UTC
Ame UYU: discontinued
Resolved - Ame UYU reward has been discontinued with immediate effect. Please remove the brand from your catalog.
Oct 15, 09:44 UTC
Kopi Kenangan 50000 IDR: out of stock
Resolved - This incident has been resolved.
Oct 15, 07:50 UTC
Identified - Kopi Kenangan 50000 IDR reward is temporarily out of stock. We will update as soon as the brand is back.
Oct 14, 10:53 UTC

Oct 14, 2026

Decathlon DE EUR: denomination update
Resolved - Decathlon DE EUR reward has reduced the max denomination from 250 to 150 EUR. The brand is available in open range 5-150 EUR. Please update your catalog with this denomination range.
Oct 14, 02:41 UTC

Oct 13, 2026

Unresolved incidents: Steam BE EUR: temporarily unavailable, Baskin Robbins ₩30,000 KRW: out of stock, Ikea SEK: out of stock.

Oct 12, 2026

Unresolved incident: Ariika EGP: temporarily unavailable.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

Vanguard CNY: discontinued
Resolved - Vanguard CNY reward has been discontinued with immediate effect. Please remove the brand from your catalog.
Oct 9, 04:45 UTC

Oct 8, 2026

Unresolved incident: Omantel 1 OMR: out of stock.

Oct 7, 2026

Upcoming Bank Holiday (Monday, Oct 12): USD Funds Deposit Alert
Resolved - Please send your USD funds by Thursday, Sep 8 to ensure there is sufficient balance for all your programs during the the holidays (Columbus Day - Monday, Oct 12). USD funds will be deposited on Friday, Oct 9, when they are processed by our bank.
Oct 7, 03:12 UTC

Oct 6, 2026

Hobbycraft 10 and 25 GBP: out of stock
Resolved - This incident has been resolved.
Oct 6, 15:24 UTC
Identified - Hobbycraft 10 and 25 GBP denominations are temporarily out of stock. We will update as soon as the denominations are available.
Jul 28, 05:21 UTC

Oct 5, 2026

Amazon Pay INR: temporarily unavailable
Resolved - This incident has been resolved.
Oct 5, 15:39 UTC
Identified - Amazon Pay INR reward is temporarily unavailable. We will update as soon as the brand is back.
Oct 1, 05:37 UTC

Oct 4, 2026

No incidents reported.

Oct 3, 2026

Platform upgrade
Completed - The scheduled maintenance has been completed.
Oct 3, 09:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 3, 09:00 UTC
Scheduled - We are planning a platform upgrade to improve stability and increase capacity ahead of the higher volumes expected during the holiday season.

Expected service interruption: Approximately 1–2 minutes, although this may vary. During this time, the NeoCurrency website and API may be temporarily unavailable.

The remainder of the maintenance window will be used to verify that the website and API are operating normally following the upgrade.
Oct 2, 03:07 UTC

Oct 2, 2026

No incidents reported.

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