Status Notifications
Carrefour BRL: out of stock
Identified - Carrefour BRL brand is out of stock. We will update as soon as the brand is available.
Nov 28, 2025 - 12:14 UTC
Zattini BRL: temporarily unavailable
Identified - Zattini BRL brand is temporarily unavailable. We will update as soon as the brand is available.
Nov 26, 2025 - 15:25 UTC
Metro 100 PEN: out of stock
Identified - Metro 100 PEN brand is temporarily out of stock. We will update as soon as the denomination is available.
Nov 26, 2025 - 05:32 UTC
Talabat 3 KWD: out of stock
Identified - Talabat 3 KWD brand is temporarily out of stock. We will update as soon as the denomination is restocked.
Nov 19, 2025 - 12:20 UTC
Swarovski USD: temporarily unavailable
Identified - Swarovski USD brand is temporarily unavailable. We will update as soon as the brand is back.
Oct 22, 2025 - 09:57 UTC
Lego (all currencies): temporarily unavailable
Identified - Lego (all currencies) brands are temporarily unavailable. We will update as soon as the brands are back.
Aug 26, 2025 - 15:22 UTC
Tencent CNY: temporarily unavailable
Identified - Tencent CNY reward is temporarily unavailable. We will update as soon as the brand is back.
Apr 21, 2025 - 13:37 UTC
Saregama Carvaan INR: temporarily unavailable
Identified - Saregama Carvaan INR is temporarily unavailable. We will update as soon as the brand is back.
Apr 18, 2025 - 16:50 UTC
National Express GBP: temporarily unavailable
Identified - National Express GBP reward is temporarily unavailable. We will update as soon as the brand is back.
Apr 04, 2025 - 02:39 UTC
Family Mart 100 TWD: out of stock
Identified - Family Mart 100 TWD is temporarily out of stock. We will update as soon as the denomination is available.
Feb 20, 2025 - 13:53 UTC
Uptime over the past 90 days. View historical uptime.
NeoCurrency Reward API Operational
90 days ago
100.0 % uptime
Today
NeoCurrency Reward Dashboard Operational
90 days ago
100.0 % uptime
Today
NeoCurrency Rewards Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Dec 3, 2025

No incidents reported today.

Dec 2, 2025

No incidents reported.

Dec 1, 2025
NeoCurrency Reward Dashboard and API: Server Slowness
Resolved - A fix has been implemented and we are seeing the dashboard and API have returned to regular speed
Dec 1, 23:12 UTC
Update - We are continuing to see dashboard and API slowness at regular intervals. We are working on resolving the issue and will update soon.
Dec 1, 16:01 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 1, 11:09 UTC
Identified - We were experiencing server slowness with NeoCurrency Reward Dashboard and API. We are working on the fix and will update as soon as the issue is resolved.
Dec 1, 07:58 UTC
Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025
Halodoc IDR: discontinued
Resolved - Halodoc IDR brand has been discontinued. Please remove the brand from your catalog.
Nov 28, 04:59 UTC
Nov 27, 2025
CDON FI EUR: discontinued
Resolved - CDON FI EUR brand has been discontinued. Please remove the brand from your catalog.
Nov 27, 05:39 UTC
Update - We are continuing to work on a fix for this issue.
Feb 11, 10:31 UTC
Identified - CDON FI EUR brand is temporarily discontinued. Please remove the brand from your catalog. We will update as soon as the brand is available.
Feb 11, 10:30 UTC
7-Eleven PHP: discontinued
Resolved - 7-Eleven PHP brand has been discontinued. Please remove the brand from your catalog.
Nov 27, 05:36 UTC
Identified - 7-Eleven PHP is temporarily unavailable due to ongoing maintenance. We will let you know as soon as the brand is available.
Dec 11, 06:44 UTC
Fortnite FR EUR: temporarily unavailable
Resolved - Fortnite FR EUR brand has been discontinued. Please remove the brand from your catalog.
Nov 27, 05:29 UTC
Identified - Fortnite FR EUR reward is temporarily unavailable. We will update as soon as the brand is back.
Apr 22, 11:49 UTC
PlayStation Store IE EUR: temporarily unavailable
Resolved - This incident has been resolved.
Nov 27, 05:25 UTC
Identified - PlayStation Store IE EUR reward is temporarily unavailable. We will update as soon as the brand is back.
Apr 23, 06:34 UTC
Douglas DE 20 EUR: discontinued
Resolved - Douglas DE 20 EUR denomination has been discontinued. Please remove the denomination from your catalog. Available denominations are 15 and 25 EUR.
Nov 27, 05:13 UTC
Identified - Douglas DE 20 EUR denomination is temporarily unavailable. We will update as soon as the denomination is available.
May 2, 11:59 UTC
Ticketmaster ES EUR: order errors
Resolved - This incident has been resolved.
Nov 27, 04:51 UTC
Identified - Ticketmaster ES EUR orders are failing. We will update as soon as the error is resolved.
May 9, 14:49 UTC
Despar Nordest IT EUR: temporarily unavailable
Resolved - This incident has been resolved.
Nov 27, 04:49 UTC
Identified - Despar Nordest IT EUR brand is temporarily unavailable. We will update as soon as the brand is back.
May 15, 12:51 UTC
Myntra INR: discontinued
Resolved - Myntra INR brand has been discontinued. Please remove the brand from your catalog.
Nov 27, 04:48 UTC
Identified - Myntra INR is temporarily out of stock. We will update as soon as the brand is available.
May 19, 05:09 UTC
Blue Apron USD: discontinued
Resolved - Blue Apron USD has been discontinued. Please remove the brand from your catalog.
Nov 27, 04:45 UTC
Identified - Blue Apron USD brand is temporarily unavailable. We will update as soon as the brand is back.
Jul 14, 11:15 UTC
GlobalGiving USD: discontinued
Resolved - GlobalGiving USD brand has been discontinued. Kindly remove the brand from your catalog.
Nov 27, 04:43 UTC
Identified - GlobalGiving USD brand is temporarily unavailable. We will update as soon as the brand is back.
Jul 20, 06:16 UTC
Mondadori IT €15 EUR: discontinued
Resolved - Mondadori IT 15 EUR denomination has been discontinued. Available denominations are 5, 10, 20, 25, 50 EUR. Please update your catalog with the available denominations and kindly remove the discontinued denominations.
Nov 27, 04:40 UTC
Identified - Mondadori IT €15 EUR denomination is temporarily unavailable. We will update as soon as we receive more information.
Aug 20, 05:12 UTC
Spotify PT EUR 6mo: out of stock
Resolved - This incident has been resolved.
Nov 27, 04:35 UTC
Identified - Spotify PT EUR 6mo is temporarily out of stock. We will update as soon as the denomination is back.
Oct 23, 16:31 UTC
Shopee PHP: temporarily out of stock
Resolved - This incident has been resolved.
Nov 27, 04:29 UTC
Identified - Shopee PHP brand is temporarily out of stock. We will update as soon as the brand is re-stocked.
Oct 29, 11:24 UTC
Nov 26, 2025

Unresolved incidents: Zattini BRL: temporarily unavailable, Metro 100 PEN: out of stock.

Nov 25, 2025
NeoCurrency Reward Dashboard and API: Server Slowness
Resolved - We confirm that the issue has been resolved and the response time is back to normal. Thanks for your patience.
Nov 25, 17:28 UTC
Monitoring - We were experiencing server slowness with NeoCurrency Reward Dashboard and API. The issue has been fixed and we are monitoring the performance.
Nov 25, 16:29 UTC
Nov 24, 2025

No incidents reported.

Nov 23, 2025

No incidents reported.

Nov 22, 2025

No incidents reported.

Nov 21, 2025

No incidents reported.

Nov 20, 2025
Google Play USD: temporarily unavailable
Resolved - This incident has been resolved.
Nov 20, 15:30 UTC
Identified - Google Play USD brand is temporarily unavailable. We will update as soon as the brand is back.
Nov 20, 10:58 UTC
Nov 19, 2025
Upcoming Bank Holiday (Thursday, November 27): USD Funds Deposit Alert
Resolved - Please send your USD funds by Tuesday, November 25 to ensure there is sufficient balance for all your programs during the the holidays (Thanksgiving - Thursday, November 27). USD funds will be deposited on Wednesday, November 26, when they are processed by our bank.
Nov 19, 14:00 UTC
Kiehl's INR: discontinued
Resolved - Kiehl's INR brand has been discontinued with immediate effect. Please remove this brand from your catalog.
Nov 19, 10:21 UTC
Order errors due to Cloudfare outage
Resolved - Over the last few hours, we have observed zero errors and all the reward links are working fine. Customers can just click the links again to access the rewards.
Nov 19, 06:04 UTC
Identified - Some of our brands (reward links) are failing due to Cloudfare outage. We will update here as soon as the issue is resolved.
Nov 18, 13:31 UTC
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