Downstream service provider: intermittent errors

Incident Report for NeoCurrency

Update

We are continuing to work on a fix for this issue.
Posted Aug 15, 2026 - 10:25 UTC

Identified

We have identified errors while activating rewards for certain brands which is happening intermittently. We are working with the downstream service provider to resolve the issue. You can continue placing orders via the dashboard and API.
Posted Aug 12, 2026 - 15:22 UTC
This incident affects: NeoCurrency Rewards.